Anti-Social Behaviour Officer - London - Job - iPeople SC Solutions Limited

iPeople SC Solutions is recruiting an Anti-Social Behaviour Officer to work for our client based in The Hyde, Greater London.

Our client seeks an Anti-Social Behaviour Officer for their busy Housing Management Service. The role encapsulates:

• Responsible for delivering excellent Anti-Social Behaviour (ASB) services to our customers by providing services to the highest possible standards and ensuring that operational performance remains high and improves.
• Responsible for managing a case load of ASB cases up to and including taking legal action whilst taking a victim centred approach.
• To participate in the management and development of community safety work and contribute towards the delivery of their objectives.
• Experience of dealing with the public.
• Experience of taking enforcement action in relation to ASB and resolving conflict situations.
• Experience of dealing with a diverse range of customers, including handling difficult and challenging enquiries.
• Experience of preparing witness statements, legal documents, case reports and attending court.
• Experience of establishing effective external and internal working relationships.
• Experience of using IT systems to include Outlook, Windows, CRM, to intermediate level.
• Experience of working within a pressurised environment requiring a high standard of service delivery within tight timescales.
• Experience of working with vulnerable people.
• Experience of working in a service delivery sector.
• Competent working knowledge of relevant housing and ASB legislation including experience in applying and maintaining an up-to-date knowledge of legislation.

If you are interested in this position, please apply with your CV.

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