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Application Support Specialist - Swift & Payments

Michael Page (UK)

London

On-site

GBP 90,000

Full time

30+ days ago

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An established industry player is seeking a skilled professional to support Swift Payments and Messaging applications. This role involves providing second- and third-line support, managing incidents, and ensuring compliance with ITIL standards. The ideal candidate will have a strong technical background in Swift Payments, excellent problem-solving skills, and the ability to thrive in a dynamic environment. With a competitive salary and a bonus structure, this position offers a fantastic opportunity to contribute to a global financial services platform while working in the vibrant setting of Central London.

Strong experience in Swift Payments and Messaging infrastructure.
Solid background in Windows and Linux/Unix OS.

Provide support for Swift Payments and Messaging applications.
Manage incidents and troubleshoot issues effectively.

Swift Payments

Swift Messaging

Windows OS

Linux/Unix OS

SQL

PostgreSQL

MongoDB

Oracle

PowerShell

Python

ITIL framework

Fix Messaging protocol

About Our Client

The client is a global financial services platform.

Job Description

Responsibilities:

Provide support for Swift Payments and Swift Messaging applications to both internal and external stakeholders.
Offer second- and third-line application support for Swift-related infrastructure.
Manage incidents, troubleshoot issues, and drive resolutions in a timely manner.
Perform system analysis and implement new Swift-related applications and updates.
Ensure compliance with ITIL standards for incident and change management.
Serve as the liaison between the technology department and business teams to communicate system updates and changes.
Maintain and update technical documentation, including workflows and system processes.
Manage vendor relationships and oversee system upgrades and implementations.
Monitor and report on Swift transaction volumes and system performance.

The Successful Applicant

Skills and Experience:

Strong experience in Swift Payments and Swift Messaging infrastructure.
Solid background in Windows and Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle.
Experience with scripting languages (PowerShell, Python).
Proven ability to work under high-pressure conditions with a structured and analytical approach.
Experience in financial services, preferably in payments, settlements, or treasury operations.
Understanding of ITIL framework and change management processes.
Excellent documentation, communication, and organizational skills.
Experience in technical onboarding of new APIs and systems.
Desirable: Knowledge of Fix Messaging protocol and market connectivity protocols for global financial institutions.

This role is ideal for someone with a strong technical background in Swift Payments, coupled with excellent problem-solving skills and the ability to work effectively in a dynamic environment.

What's on Offer

Up to £90,000 per annum + Bonus
3 days on site in Central London
3 Stage Process

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