Retail Shop Manager (Headington, Oxford)

Cancer Research UK; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

Cancer Research UK seeks a Retail Store Manager to lead their trading team in Headington, Oxford. The role involves team leadership, overseeing store operations, and engaging with the community to meet sales and fundraising targets. The ideal candidate will have experience in retail management and a strong commitment to customer service.

Benefits

Retirement plan

Leave allowance

Discounts

Gym membership

Career development opportunities

Wellbeing support

Qualifications

• Experience in managing and motivating diverse teams.
• Ability to work within targets and motivate others.
• Strong customer service understanding.

Responsibilities

• Guide, inspire, and develop paid staff and volunteers.
• Oversee merchandising, stock management, and store standards.
• Organize events to meet fundraising goals.

Skills

Team Leadership

Customer Service

Commercial Awareness

Multitasking

Adaptability

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

GBP26,784 - GBP31,459 plus benefits

Reports to: Area Manager

Department: Trading

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Location: Headington, Oxford

Closing date: Open until filled. Applications will be reviewed on a rolling basis until the position is filled.

Note: You must be eligible to work in the UK. We cannot offer visa sponsorship.

About Cancer Research UK

We exist to beat cancer. We are professionals with purpose, working every day to make a difference. We seek a talented individual who shares our vision to join our team.

Role Overview

We are looking for a motivating Store Manager to lead Cancer Research UK's trading team. You will act as an ambassador for Cancer Research UK, inspiring your team to meet sales and fundraising targets. Your store will be a community hub where people learn about our work and support our mission.

Key Responsibilities

1. Team Leadership: Guide, inspire, and develop paid staff and volunteers, including recruitment and retention.
2. Store Operations: Oversee merchandising, stock management, store standards, layout, sales, and income.
3. Customer Service: Lead by example to provide excellent support to customers and supporters.
4. Profit Maximization: Control costs and drive sales to maximize profit.
5. Community Engagement: Build relationships with local community and colleagues.
6. Fundraising: Organize events to meet fundraising goals.
7. Compliance: Ensure adherence to health and safety, safeguarding, security, and HR policies.
8. Physical Activity: Be prepared for manual handling and physical tasks as part of daily duties.

Candidate Requirements

• Experience in managing and motivating diverse teams.
• Ability to work within targets and motivate others.
• Multitasking skills in a lively environment.
• Strong customer service understanding.
• Commercial awareness and knowledge of high street fashion retail.
• Adaptability and independence in changing situations.
• Understanding of item pricing, value, and worth.
• Flexibility to work on a rota, balancing business needs and personal life.

Benefits

Enjoy a competitive salary, benefits, career development opportunities, and access to wellbeing support. Benefits include a retirement plan, leave allowance, discounts, gym membership, and more.

Application Process

We value equality, diversity, and inclusion. Please complete the online application form's work history section for quick and fair assessment. Successful candidates will undergo a four-week training period at a designated shop, and employment is contingent upon a satisfactory DBS check.