Sales Associate - Regent Street, London

TORY BURCH; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team at a forward-thinking company where your passion for fashion and exceptional customer service can shine. In this dynamic role, you'll engage with customers, fostering relationships that drive sales and enhance brand loyalty. Your day will be filled with opportunities to showcase your selling skills and product knowledge while collaborating with a supportive team. Flexibility and a commitment to excellence are key as you navigate the unique challenges of retail. If you thrive in a fast-paced environment and love making a difference in people's shopping experiences, this is the perfect opportunity for you.

Qualifications

• Strong interest in Tory Burch culture and products.
• Exceptional customer relations and communication skills.

Responsibilities

• Build and maintain customer relationships to drive sales.
• Create memorable customer experiences using extensive product knowledge.

Skills

Customer Relations

Verbal Communication

Written Communication

Sales Skills

Team Collaboration

Job description

JOB SUMMARY

JOB DESCRIPTION

Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

This Role is Tailor-Made for You Because:
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills. You're also resourceful and collaborative - a team player who is savvy about the visual and operational aspects of the role and committed to loss prevention. A sense of humor is a plus!

A Day in the Life:
The typical day is... atypical. You might be building and maintaining new and existing customer relationships to drive the business and meet personal sales goals, creating the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained. The consistent thread is that you'll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role:

1. Strong interest in the culture and products of Tory Burch
2. Strong personal customer relations experience, along with verbal and written communication skills
3. Must have open availability for a flexible work schedule that meets the needs of the business
4. Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [e-mail].