Residential Service Technician

ZipRecruiter; Lancaster; On-site; USD 35,000 - 65,000; Full time

Job description

Job Description:

Residential HVAC Service Technician

Lancaster/Circleville, OH

Company Overview:

Accurate Heating, Cooling and Plumbing is looking for a Residential Service Technician. This position is based in Lancaster/Circleville, Ohio.

For more than 4 decades, Accurate Heating, Cooling and Plumbing has been the HVAC contractor of choice for quality-minded customers in Central Ohio. We have earned a reputation for being the best in the business, and our mission statement says it all: “Become the Trusted Comfort Advisor for every Homeowner and Business in Ohio by applying Moral and Ethical business principles.”

Job Overview:

The Residential Service Technician will be the face of Accurate to our customers as you deliver outstanding customer service. The Technician installs, maintains, and repairs Residential HVAC equipment to ensure optimal indoor air quality and comfort.

General Responsibilities:

• Work independently to diagnose and troubleshoot operational and performance issues with HVAC equipment.
• Repair or replace defective equipment, components, or wiring.
• Perform preventative maintenance and inspections.
• Communicate with customers regarding repairs needed/completed.
• Recommend Indoor Air Quality solutions to customers such as Humidifiers, Air Purifiers, UV lights, and upgraded filtration.
• Use technology to record service ticket information, communicate with Customer Service Representatives, and order parts.
• Support after-hours and weekend on-call service rotation.

Requirements:

• EPA 608 Refrigerant Certification, Universal.
• 2+ years' experience in the industry.
• 10 hr. OSHA card.
• NATE certification.
• Knowledge of fundamentals of how residential heaters, air conditioning, and ventilation equipment operate and function.
• Ability to mentor and train less-experienced team members.

Physical Requirements:

• Ability to stand, walk, and climb ladders and stairs.
• Ability to work in confined spaces and maneuver in attics, basements, and crawl spaces to access HVAC units.
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus on close, distance, and peripheral vision with normal depth perception.
• Work assignments may be performed with or without reasonable accommodation.

Qualifications:

• Excellent customer service skills.
• High school diploma or GED.
• Valid Driver’s License and clean driving record.

EQUAL OPPORTUNITY EMPLOYER

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, disability, veteran status, or other protected status.