AVP - Technical

JR United Kingdom; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

An established industry player is seeking an experienced AVP, Tech Lead to spearhead technology initiatives. This pivotal role involves driving the design and implementation of innovative technology solutions that align with business objectives. The ideal candidate will possess deep technical expertise and exceptional leadership skills, ensuring the delivery of scalable and secure systems. You will collaborate with various departments to translate business needs into effective technical solutions while mentoring a talented team. Join a forward-thinking organization that values innovation and continuous improvement, and make a significant impact in the technology landscape.

Qualifications

• 8+ years of experience in software development or technology leadership roles.
• Strong understanding of ServiceNow platform and its modules.
• Exceptional problem-solving and analytical skills.

Responsibilities

• Lead the design and implementation of technology solutions.
• Provide technical direction and guidance to development teams.
• Mentor and develop technical talent within the organization.

Skills

Leadership

Software Development

ServiceNow

Cloud Platforms

Agile Methodologies

Problem Solving

Communication

Education

Bachelor’s degree in Computer Science

Master’s degree in related field

Tools

ServiceNow

AWS

Azure

Java

Python

.NET

React

Angular

Job description

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Job Summary

We are seeking an experienced and innovative AVP, Tech Lead to oversee and guide technology initiatives. In this role, you will serve as a senior technical leader, driving the design, development, and implementation of cutting-edge technology solutions that support business objectives. The ideal candidate combines deep technical expertise with strong leadership skills, ensuring the delivery of scalable, secure, and efficient systems while fostering collaboration across teams.

Job Duties

1. Lead the design, development, and implementation of technology solutions to support business strategies.
2. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles.
3. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations.
4. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and aligned with business objectives.
5. Collaborate with stakeholders across departments to understand business requirements and translate them into technical solutions.
6. Ensure the scalability, security, and performance of IT systems and applications.
7. Drive the adoption of modern technologies, tools, and frameworks to improve team productivity and system efficiency.
8. Mentor and develop technical talent, fostering a culture of continuous learning and innovation.
9. Monitor and evaluate the performance of IT systems, identifying opportunities for improvement.
10. Manage relationships with third-party vendors and technology partners to ensure the delivery of high-quality solutions.

Job Requirements

1. Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
2. 8+ years of progressive experience in software development or technology leadership roles.
3. Experience in implementing complex, highly configurable technologies, preferably ServiceNow Customer and Industry Workflow Solutions.
4. Advanced proficiency in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery.
5. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development.
6. Experience with ServiceNow modules like incident, request, change, maintenance window, SLAs, and email notifications.
7. Knowledge of scripting business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, and automation.
8. Proven track record of designing and implementing complex IT systems and architectures.
9. Expertise in programming languages (e.g., Java, Python, C#) and frameworks (e.g., .NET, React, Angular).
10. Strong understanding of cloud platforms (e.g., AWS, Azure) and microservices architecture.
11. In-depth knowledge of IT governance, cybersecurity, and compliance standards.
12. Hands-on experience with Agile and DevOps methodologies.
13. Exceptional problem-solving, analytical, and decision-making skills.
14. Strong leadership and interpersonal skills, with the ability to inspire and guide technical teams.
15. Excellent communication skills, capable of conveying technical concepts to both technical and non-technical stakeholders.
16. Experience in the insurance or financial services industry is a significant advantage.