Vetting Manager

Warwickshire Police; Warwick; On-site; GBP 48,000 - 55,000; Full time

Job summary

An established industry player is seeking a Vetting Services Manager to oversee the delivery of vetting services in compliance with regulatory standards. This role involves managing a team, ensuring timely service delivery, and making critical decisions on complex cases. The ideal candidate will possess strong analytical and communication skills, with a focus on process improvement and risk management. Join a forward-thinking organization that values workforce wellbeing and diversity, and play a key role in shaping vetting policies and practices across the region.

Qualifications

• Degree level or equivalent experience in vetting, analysis, or financial planning.
• Supervisory qualification or experience (or willingness to obtain within 6 months).

Responsibilities

• Manage delivery of vetting services in compliance with standards and policies.
• Lead and develop vetting staff, promoting wellbeing and high standards.
• Make final decisions on complex vetting cases and coordinate with stakeholders.

Skills

Communication Skills

Analytical Decision-Making

Negotiation Skills

People Management

Coaching Skills

Education

Degree in Vetting or Analysis

Supervisory Qualification

Job description

Job Title: Vetting Services Manager

Location: Stratford-Upon-Avon

Type: Permanent, Full Time

Salary: £48,894.00 - £54,879.00

Job Purpose

Responsible for planning and managing the delivery of vetting services, acting as decision maker for highly complex or contentious cases, and serving as gatekeeper for appeals and revocations. Support the Head of Vetting to ensure services align with the College of Policing Vetting Code of Practice, APP, and local policies.

Main Responsibilities

1. Support the Head of Vetting to ensure timely delivery of vetting services in compliance with relevant standards and policies.
2. Assist in developing and implementing business plans, demand analysis, and resource allocation to optimize service efficiency and value for money.
3. Lead, motivate, and develop vetting staff, promoting workforce wellbeing and high professional standards.
4. Set and monitor KPIs for team members, taking corrective actions as needed to meet force objectives.
5. Analyze performance data to report on outcomes and inform workforce planning.
6. Support the maintenance of ISO9001 accreditation through quality control and audit procedures.
7. Provide guidance to senior managers on vetting processes and resolve complex issues.
8. Make final decisions on complex vetting cases, including appeals and revocations, coordinating with relevant stakeholders.
9. Monitor vetting impact on recruitment and retention, promoting positive actions for under-represented groups.
10. Collaborate with Counter Corruption and Professional Standards departments to manage risks.
11. Build relationships with other forces and agencies for effective information sharing.
12. Participate in regional and national consultations on vetting policies and practices.
13. Undertake additional duties as required.

Special Conditions

Regular travel throughout Warwickshire; Casual Car User status.

Person Specification

Knowledge

• Degree level or equivalent experience in vetting, analysis, or financial planning.
• Supervisory qualification or experience (or willingness to obtain within 6 months).
• Knowledge of employment law, the Rehabilitation of Offenders Act, Vetting Code of Practice, and Home Office Guidance.

Experience

• Managing teams and resources to meet contractual and SLA requirements.
• Data analysis, customer focus, and results achievement.
• Process improvement in a high-volume environment.
• Risk assessment and management, utilizing models like the National Decision Model.
• Working under pressure with strict deadlines.

Key Skills

• Excellent communication, report writing, and influencing skills.
• Objective, pragmatic, and analytical decision-making abilities.
• Negotiation, people management, and coaching skills.
• Capacity to manage competing demands and workload.