Sales Associate - SKIMS, Body Studio (Part Time - 30 Hours)

TN United Kingdom; London; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in retail seeks a Sales Associate in London to deliver exceptional customer service and maintain high retail standards. The role involves engaging with customers, managing stock, and adapting to business needs. Ideal candidates will possess strong communication skills and a proactive approach to sales.

Qualifications

• Great communicator able to engage with diverse customers.
• Sales and service expert with proactive approach.
• Flexible and adaptable to business needs.

Responsibilities

• Create memorable customer experiences by building rapport.
• Conduct sales, refunds, and exchanges while maintaining standards.
• Manage stock and adapt to varying daily challenges.

Skills

Communication

Problem-solving

Sales expertise

Product knowledge

Flexibility

Job description

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Client:

Selfridges

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

f945a8ed7f8d

Job Views:

4

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

Job Introduction

As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do. You will be an expert on all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store, including the latest products, events, and services that only Selfridges can offer.

As a Sales Associate you will:

1. Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge, and catering to customer needs.
2. Conduct sales, refunds, and exchanges, helping the customer find another suitable item/product if necessary or alternatively, offer our online services.
3. From selling and replenishing stock, organizing rails, to hosting, you will maintain the highest retail standards.
4. Be open to customer feedback and use it constructively to continually raise the bar for service, sales, and retail standards in your area.
5. Manage and oversee stock in your department, from unpacking deliveries (new and replenished lines) to completing audits and maintaining the stock room.
6. Adapt to varying daily challenges. This flexible role may require working in different departments, taking your service excellence and collaborative spirit with you.
7. Use your curiosity to stay ahead of current trends by expanding your product and competitor knowledge.
8. Follow health, safety, and security procedures, actively preventing stock loss.
9. Support the competency and strength-based interview process, with assistance available at every stage.

A bit about you:

1. Great communicator: able to positively engage with all types of customers (domestic and international) with varying needs.
2. Well-informed: develop excellent product knowledge by following trends, being aware of competitors, and participating in supplier training.
3. Sales and service expert: use these skills to deliver extraordinary service and proactively offer additional services.
4. Replenish stock, maintain standards, and inspire others to do the same.
5. Problem-solving skills: resolve customer issues effectively and adapt approaches to individual needs.
6. Flexible and adaptable to business needs, willing to take ownership of tasks beyond role expectations.
7. Reliable and respected colleague, embodying our values.

This role requires flexibility, and responsibilities may change according to business needs.