Service Analyst

Tussell Limited; Leeds; On-site; GBP 45,000 - 52,000; Full time

Job description

Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world.

We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone, our experienced team supports over 250,000 users and represents their voice within the company by providing insights, analysis, and feedback to other teams.

You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care.

You will also play a key role in managing the launch of innovative products and solving complex customer issues.

No experience is required to join our Service Analyst team, and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior NHS leaders, working on a variety of projects and have plenty of opportunities to travel internationally.

Salary and Benefits

We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews and no crazy working hours! Your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:

• Fantastic holiday entitlement
• Opportunities to travel internationally
• Life insurance
• BUPA Health, Dental, and Travel cover

What we are looking for

• Predicted 2:2 or above at degree level
• A levels or equivalent

Additional job details

Location: Leeds

Contract, dates, and working times: Full-time

How to apply

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.

Click Apply to start your application now. This job will be available on Prospects until 31 October 2025.

TPP is a global digital health company. With over 6,000 organisations using our solutions to care for over 50 million patients, our software is used across all health and social care settings, including GPs, emergency departments, hospitals, and mental health services. This means that wherever and whenever a patient needs care, a detailed and up-to-date record is available. No other company has a digital healthcare solution on this scale.

We value natural ability, enthusiasm, and the potential to learn over direct work experience. As well as a great job, we will provide you with an excellent starting salary, fantastic benefits, and outstanding annual pay reviews.