Retail Sunday Assistant (Chelsea)

Cancer Research UK; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a dedicated team at a forward-thinking organization focused on beating cancer. As a Retail Store Assistant with keyholder responsibilities, you'll oversee shop operations, support a diverse team of volunteers, and ensure excellent customer service. This role offers a unique opportunity to contribute to a meaningful cause while developing your skills in a vibrant retail environment. With a generous benefits package and opportunities for personal growth, this position is perfect for those looking to make a difference while enjoying a supportive workplace culture.

Benefits

Generous benefits package

Flexible leave allowance

Discounts on travel

Gym membership discounts

Confidential wellbeing support

Qualifications

• Experience in a lively retail environment.
• Ability to create relationships and communicate well.

Responsibilities

• Overseeing the shop operations on Sundays.
• Assisting in achieving sales and fundraising targets.
• Maintaining shop standards regarding compliance and safety.

Skills

Customer Service

Adaptability

Commercial Awareness

Teamwork

Communication

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail store assistant (with keyholder responsibility)

£12.21 per hour plus benefits

Reports to: Shop manager

Department: Trading

Contract: Permanent

Hours: 6 – Sundays only

Location: Chelsea

Closing date: 18th May 2025 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

1. Overseeing the running of the shop on a Sunday. This includes taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.
2. Assisting the wider shop team in achieving sales and fundraising targets.
3. Reviewing and processing donated goods and new stock.
4. Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
5. Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.
6. Maintaining shop standards regarding safeguarding, compliance, and health and safety.
7. There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

1. A working knowledge of what makes great customer service.
2. Experience of working in a lively and vibrant environment.
3. Adaptability in changing situations, including being able to work effectively independently and as part of a team.
4. Commercial awareness.
5. The ability to create relationships and communicate well.
6. Flexibility, as our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

[Download the full role profile]

What will I gain?

We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits include a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; however, we won’t be able to view them until we invite you for an interview. Please complete the work history section of the online application form to allow for quick, fair, and objective assessment.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.

For more information, please visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We actively encourage applications from people of all backgrounds and cultures, especially from under-represented ethnic minorities. Please inform us of any needs or adjustments to support your application and work process by contacting [e-mail] or 020 3469 8400.

We are unable to recruit anyone under 18 to ensure health, safety, and safeguarding.