Trolley Collector

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking company as a Trolley Collector at a prestigious retail outlet in Edinburgh. This role offers a unique opportunity to work weekends, ensuring a clean and safe environment for customers. You'll be responsible for maintaining high standards, assisting customers, and managing trolley collections efficiently. With comprehensive training and a supportive team, you'll thrive in a dynamic work environment. Enjoy a range of benefits including mental health support, a GP service, and a cycle-to-work scheme, making this position not just a job, but a pathway to personal and professional growth.

Benefits

24/7 GP service

Mental health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Access to Perks at Work app

Qualifications

• Good communication skills are essential for assisting customers.
• Ability to manage workload effectively without supervision.

Responsibilities

• Maintain high standards at Gyle Shopping Centre.
• Assist customers and retrieve trolleys from the car park.
• Ensure the work area is clean and well-maintained.

Skills

Communication Skills

Customer Service

Initiative

Flexibility

Job description

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JOB TITLE: External Services (Trolley Collectors)

LOCATION: Gyle Shopping Centre

REPORTING TO: Operations Manager

SHIFT PATTERN: weekends only Saturday and Sunday, 16 hours per week

Requirements

Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets, benefiting from easy access from Edinburgh City Centre and surrounding areas. It offers free parking and discounts from certain retailers.

As part of the ABM Team, you will benefit from a full uniform with an annual refresh, access to Perkbox employee benefits including discounted Evouchers for retailers, gyms, holidays, and car rentals. The role offers an Employee Assistance Programme providing 24/7 support. This position is for a Trolley Collector working 16 hours per week on weekends. We offer 28 days of annual leave including Public Holidays.

Online e-learning supports our comprehensive Learning and Development programmes. A full training and induction programme is provided, fostering a one-team approach. This is a great opportunity to join our team.

Main Duties & Responsibilities:

1. Maintain high standards at Gyle Shopping Centre, proactively address issues in the car park, service areas, and walkways.
2. Assist customers and retailers when needed.
3. Retrieve trolleys from the car park and transfer them to trolley bays.
4. Keep trolley bays clean and free from rubbish.
5. Perform external duties and other tasks within the car park and other areas as directed by supervisors and managers.
6. Be flexible and responsive to changing priorities.
7. Be knowledgeable of trolley collection tasks to support scheduled activities without needing specific instructions.
8. Be familiar with the building layout to service required areas efficiently.
9. Prioritize jobs based on urgency, ensuring duties are completed with quality and planning around periodic tasks.
10. Escalate issues to supervisors and managers.
11. Ensure the work area is clean, well-maintained, and equipment is secure.
12. Communicate regularly with supervisors and managers for feedback on quality and service.
13. Undertake training as necessary for role development.
14. Achieve and demonstrate personal and professional standards within set timescales.

Person Specification:

1. Availability as required, including evenings and weekends.
2. Promote a clean and safe environment, following policies and procedures.
3. Participate in meetings as needed.
4. Manage workload effectively without supervision.
5. Follow health and safety procedures in line with legislation and company policies.
6. Maintain professionalism, service quality, speed, and assurance standards.
7. Adhere to policies ensuring a respectful workplace.
8. Have good communication skills.
9. Hold a clean driving license.
10. Show initiative and accept responsibility in the absence of supervision.
11. Know safety regulations, building codes, and compliance policies.
12. Minimize incidents and accidents in your department.
13. Be available throughout the designated shift.

We offer a range of benefits including:

• 24/7 GP service for you and your immediate family.
• Mental health support and life event counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access to Perks at Work app for discounts, gift cards, cashback, and resources.

For more information about ABM’s benefits, visit our careers page.

ABOUT US

ABM is a leading provider of integrated facility services, committed to a cleaner, healthier, and sustainable world. We provide services including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions across various industries. In the UK, we service iconic sites with over 10,000 team members. Visit our website for more details.

ABM promotes diversity and inclusion and is a proud member of the Armed Forces Covenant Employer Recognition Scheme.