Hair Cutting Specialist - Lush Hairlab

LUSH; Poole; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a skilled hair cutting specialist to join their vibrant team. This role offers the chance to provide exceptional salon experiences tailored to individual client needs, fostering an inclusive environment that celebrates diversity. With a commitment to empowering stylists, you'll engage clients in a journey of hair and scalp health, ensuring they leave feeling fabulous. If you're passionate about hairdressing and eager to contribute to a supportive salon atmosphere, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of experience in hairdressing.
• Exceptional customer service and communication skills.

Responsibilities

• Perform full client journey including consultation and styling.
• Maintain cleanliness and hygiene in workspace.

Skills

SVQ/NVQ Level 2 in Hairdressing

Customer Service Skills

Hair Cutting Techniques

Organizational Skills

Communication Skills

Education

Hairdressing Certification

Job description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The magic behind the Lush HairLab

Committed to assembling a team of skilled specialists, we hold a deep appreciation for the artistry of hairdressing and believe in empowering our stylists to showcase their unique talents.

We want a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons. We are committed to assembling a team of skilled specialists. We hold a deep appreciation for the artistry of hairdressing and strongly believe in empowering our stylists to showcase their unique talents. Our objective is to create a diverse team that reflects the broad range of our products and caters to all hair types. By doing so, we aim to foster an inclusive environment where everyone feels embraced and their individual needs are met when they visit our salons.

At Lush HairLab, we take pride in providing an exceptional salon experience, tailoring our services to meet the unique needs of each client's hair and scalp. Our dedication to one-on-one attention allows us to achieve authentic results that align with our clients' personal style. By providing an enriching and educational journey for our clients, we empower them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.

Our primary objective is to offer an enriching and educational journey for our clients, empowering them with knowledge about their hair and scalp health while leaving them feeling fabulous both inside and out.

Key Information

Hair cutting specialist

Hours available: Option of 24, 32 or 40 hours per week

Skills and Experience

• Minimum SVQ/NVQ Level 2 in Hairdressing or equivalent experience in the Industry
• Minimum 2 years of experience with running a column, or able to demonstrate why you should be considered.
• To have an established local client base is beneficial, but not essential.
• Able to present up-to-date skills and techniques.
• Have developed a high-level skill set in all areas across the cutting sector, passionate about hair cutting and styling.
• Exceptional customer service skills, including careful communication and consultations.
• Organised and punctual approach to salon life.
• Professional and client-focused.
• An open-minded approach to receiving further training in the Lush HairLab way.
• Skills and experience in educating in your specialist field to the team are desirable but not essential.

Responsibilities

• Learn and provide Lush HairLab services; you will be performing the full client journey, including consultation, product choices, hair washing, cutting and styling.
• Collaborating with your clients by carving out their true hair identity. Building rapport, being inquisitive, asking questions and sharing your knowledge with them.
• Educate the client on what they need to create the style and effect at home
• Communication is key to a successful salon and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment.
• Maintain standards of both personal and workspace presentation, cleanliness and hygiene
• Assist retail sales and have 5* consultations with clients and customers on the shop floor area when not with clients
• Support shops & attend events (internal and external) to promote new hair care product or service launches
• Using specialist skills and knowledge to support the Lush PR team in promoting the Lush HairLab
• Showcase a can-do attitude and attention to detail
• The ability to share Lush's buying stories, ethics and product knowledge throughout the customer journey
• Confident and decisive to ensure the client feels safe in expert hands
• Motivated and driven, with an open mind to our new approach to hairdressing.