Senior Conference and Events Sales Coordinator £31,000 p/a

TN United Kingdom; Birmingham; On-site; GBP 31,000; Full time

Job summary

A leading hotel in Birmingham seeks a Senior Conference and Events Sales Coordinator to manage event sales and operations. You will develop client relationships, lead a sales team, and ensure high standards in event management. This role offers a dynamic environment with opportunities for professional growth and various employee benefits.

Benefits

Employee discounts

Access to benefits portal

Employee referral rewards

Free meals

Wellbeing support

Recognition programs

Career development

Uniform provision

Qualifications

• Strong leadership and coaching abilities.
• Excellent selling and communication skills.
• Ability to work under pressure and meet targets.

Responsibilities

• Handle enquiries via phone, email, and third-party websites.
• Assist in managing daily operations of the department.
• Negotiate confidently with clients to secure business profitably.

Skills

Leadership

Analytical skills

Communication

Organizational skills

Resilience

Guest-focused approach

Job description

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Senior Conference and Events Sales Coordinator £31,000 p/a, Birmingham

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Client:

The Grand Hotel, Birmingham

Location:

Birmingham, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

eaa3de181bf6

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

The Grand Hotel Birmingham

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.

This landmark Grade II* listed building has been brought back to life, combining beautifully restored classic and original Victorian features with modern service and style that complements a vibrant and diverse Birmingham in the 21st century.

The hotel features 185 bedrooms and suites, a glamorous cocktail bar, a bustling New York-style restaurant, and eight event rooms including the spectacular Louis XIV-style Grand Ballroom.

Position: Senior Conference and Events Sales Coordinator £31,000 p/a

We have an exciting opportunity to join our Conference & Events Sales team. You will establish and develop relationships with our guests, ensuring their event needs are met and hotel targets are achieved. You will work closely with the Conference & Events Sales Office & Reservations Manager and Assistant Manager, assisting in managing the hotel's commercial diary and developing our team.

Key Responsibilities:

• Handle enquiries via phone, email, and third-party websites, and send proposals meeting Grand standards, focusing on high-profile and complex bookings.
• Assist in managing daily operations of the department to meet sales targets.
• Maintain high standards of event management, building relationships to secure repeat business.
• Develop and coach the sales team, fostering high-quality customer service and sales techniques.
• Mentor and train new and current employees.
• Negotiate confidently with clients to secure business profitably.
• Conduct show rounds to impress clients and secure bookings.
• Coordinate event details and communicate client requirements to all departments.
• Lead pre-event meetings for high-value bookings.
• Stay informed on market trends to maximize revenue streams.
• Manage online enquiries and allocate them effectively to the team.
• Distribute sales inquiries and support team activities to optimize rates and revenues.
• Perform daily checks of inventory and re-sale opportunities.
• Lead competitor analysis and contribute to departmental strategies.
• Implement post-event feedback procedures and re-booking strategies.

Skills and Qualities:

• Strong leadership and coaching abilities.
• Analytical skills to interpret business indicators.
• Excellent selling and communication skills.
• Organizational and planning prowess.
• Resilience and accountability.
• Warm personality with guest-focused approach.
• Ability to work under pressure and meet targets.

Benefits include employee discounts, access to benefits portal, employee referral rewards, free meals, wellbeing support, recognition programs, career development, and uniform provision.