UX/UI Designer

Hays; Greater London; Hybrid; GBP 120,000 - 140,000; Full time

Job summary

A leading telecommunications provider is seeking a passionate UX/UI Designer to enhance customer engagement through innovative design. This hybrid role involves creating responsive layouts, developing brand-aligned content, and collaborating with stakeholders to drive business growth. The ideal candidate will have a strong portfolio and hands-on experience with design tools like Figma and Braze.

Qualifications

• Experience in a similar role.
• Strong portfolio of high-impact emails.

Responsibilities

• Design and implement responsive layouts for optimal viewing experiences.
• Develop visually appealing content that aligns with brand guidelines.
• Utilise the Braze platform for content design.

Skills

Graphic Design

Attention to Detail

Organisational Skills

Tools

Figma

Braze

Salesforce

Job description

Join a leading telecommunications provider as a UX/UI Designer!

Job Overview: We are seeking a highly motivated and passionate UX/UI Designer to support the Product Owner in driving customer engagement and growth through a data-driven, personalised communication approach. This role ensures alignment, optimisation, and innovation across all customer touchpoints to drive overall business growth and achieve Tier 1 KPIs.

• Location: UK wide (hybrid – twice per week on-site)
• Daily Rate: £500 per day through umbrella
• Contract Length: Until end of June 2025 (with visibility to extend)

Key Responsibilities:

• Design and implement responsive layouts for optimal viewing experiences across various devices and email clients.
• Develop visually appealing content that aligns with brand guidelines and marketing objectives across different divisions, and Priority brands.
• Utilise the Braze platform to design content blocks and templates for use by multiple collaborators in sending communications.
• Stay updated on competitor activities and bring a strong point-of-view on what our client should do to deliver best-in-class communications.
• Build relationships with stakeholders, follow up on performance and insights, and iterate to enhance impact.
• Work with performance and research data to continuously improve design across CRM channels.
• Maintain close relationships with the Brand & Advertising team and the UX guild to ensure consistent and innovative creative output.

Key Requirements:

• Experience in a similar role.
• Strong portfolio of high-impact emails demonstrating excellent typographic, layout, art direction, and technical skills.
• Experience in CRM multi-channel design and implementation using the Braze platform.
• Hands-on experience with Braze, Salesforce, or similar email service providers.
• Strong graphic design skills with experience in Figma.
• Excellent attention to detail and organisational skills.

Start Date: ASAP