Night Manager, Hotel Du Vin

Hotel Du Vin; Cheltenham; On-site; GBP 31,000 - 36,000; Full time

Job summary

Hotel Du Vin is seeking a Night Manager to oversee operations during night shifts. This role involves managing guest expectations and ensuring high standards of service. With a competitive salary of £31,000 and numerous benefits, this position offers an opportunity for career growth within the company.

Benefits

Discounted staff room rates

35% off dining bills

Fully funded apprenticeship programs

Healthcare cash plans

Referral schemes

Private medical healthcare after probation

Bonus plan based on KPIs

Life assurance

Qualifications

• Experience in hospitality management preferred.
• Strong communication and interpersonal skills.
• Ability to work nights and manage a team.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage guest expectations and maintain brand standards.
• Promote internal development and progression.

Skills

Customer Service

Management

Problem Solving

Job description

Night Manager, Hotel Du Vin

Rate of Pay / Hours: £31,000 per annum plus generous company benefits, training & development / 42 hours per week

Type of Contract: Permanent

Location: Cheltenham

Get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a lifelong career with Hotel Du Vin.

Are high standards second nature to you? Do you love engaging with people and making guests smile every day by delivering exceptional service? Do you want to be part of something unique, working with the best food, drinks, and a brand you can be proud of? We love food, wine, and cocktails—almost as much as you do!

The Night Manager plays a crucial role in overseeing the hotel's operations from sundown to sunrise. This hands-on role involves managing guest expectations and maintaining the brand's standards.

We create unforgettable memories for our guests. This could be your next step into a management position within Hotel Du Vin—we actively promote internal development and progression, encouraging your growth within the company.

Interested? Click Apply Now

Alongside a competitive salary, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms starting from £65 per night.
• Discounted friends and family room rate with 50% off the best available rate.
• 35% off your bill when dining in our brasseries and bistros.
• Fully funded apprenticeship programs to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare cash plans covering dental, optical, medical, and more from £5 per month.
• Referral schemes paying up to £1500 for introducing new team members.
• A professional uniform that looks smart and modern.
• A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
• Access to Wagestream, allowing instant access to earned wages, real-time wage tracking, and money management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for The Brain Charity, helping those with neurological conditions lead better lives.
• Employee Assistance Programme offering free, confidential advice 24/7 for you and your family.

After completing your probation, you'll also receive:

• Private medical healthcare
• Bonus plan based on clear KPIs
• Critical illness cover
• Life assurance

Sustainability Goals:

• 100% renewable electricity, mainly from wind farms across the UK
• Recycling at least 70% of hotel waste, driven by staff efforts and our Sustainability Council
• Transition to chemical-free cleaning systems in bedrooms and public areas, with eco-friendly kitchen systems
• Encouragement to volunteer for sustainable charities two days per year, paid in full

Interested? Click Apply Now

• Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers, welcoming applications regardless of race, sex, disability, religion/belief, sexual orientation, or age.