Head of GenAI Engineering

Aviva; Eastleigh; On-site; GBP 120,000 - 160,000; Full time

Job summary

Aviva is seeking a Head of GenAI Engineering to lead strategic AI transformation in the insurance industry. This senior role requires a blend of technical expertise and business acumen to drive innovative, ethical GenAI solutions across various functions, shaping the future of insurance.

Benefits

Bonus opportunity – 25% of annual salary

Generous pension scheme – Aviva contributes up to 14%

29 days holiday plus bank holidays

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares per year

Supportive policies including parental leave

Flexible benefits including sustainability options

3 paid volunteering days

Wellbeing support and tools

Qualifications

• Experience aligning GenAI initiatives with insurance operations.
• Hands-on knowledge of LLM integration and cloud-based model deployment.
• Deep understanding of AI governance and regulatory frameworks.

Responsibilities

• Lead AI strategy aligned with underwriting, claims, and customer experience.
• Oversee full-stack GenAI solution development and enterprise integration.
• Champion responsible AI and regulatory compliance.

Skills

Strategic AI leadership

Full-stack GenAI and ML engineering

Enterprise change management

Responsible AI and compliance alignment

Visionary leadership

Job description

Head of GenAI Engineering

National: £120,000 - £140,000 / London: £140,000 - £160,000

This senior-level Generative AI (GenAI) leadership role focuses on driving strategic AI transformation within the insurance industry. It blends deep technical knowledge with business acumen, regulatory insight, and the ability to lead cross-functional teams. The role plays a key part in shaping the future of insurance through scalable, ethical, and innovative GenAI solutions.

A bit about the job:

This role leads the strategic design and implementation of Generative AI solutions across insurance functions such as underwriting, claims, and customer service. It requires a blend of deep technical expertise, domain knowledge, and change leadership to drive digital transformation in a regulated enterprise environment.

• Lead AI strategy aligned with underwriting, claims, and customer experience goals
• Oversee full-stack GenAI solution development and enterprise integration
• Champion responsible AI, regulatory compliance, and engineering culture transformation
• Collaborate across IT, legal, risk, and product teams to drive adoption

Skills and experience we’re looking for:

• Strategic AI leadership with insurance domain expertise. Experience aligning GenAI initiatives with insurance operations like underwriting, claims, and fraud detection. Ability to translate complex AI capabilities into measurable business outcomes
• Full-stack GenAI and ML engineering proficiency. Hands-on knowledge of LLM integration, RAG pipelines, and cloud-based model deployment. Familiar with LangChain, vector databases (Pinecone, Weaviate), and secure API usage
• Enterprise change management and modernization. Led modernization of legacy tech stacks and upskilled cross-functional teams. Skilled at building alignment across IT, data, risk, and executive leadership
• Responsible AI, risk, and compliance alignment. Deep understanding of AI governance, model explainability, and regulatory frameworks (e.g., HIPAA, GDPR). Experience building internal guardrails for safe, auditable GenAI use
• Visionary leadership and talent strategy. Track record of attracting, mentoring, and retaining top AI talent. Proven ability to scale teams and foster a culture of ethical innovation and continuous learning

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• National salary £120,000 - £140,000 and London salary £140,000 - £160,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 25% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Harjot Kaur a call on [phone] or send an email to [e-mail]