Sales Advisor - Reading

Whittard of Chelsea; Reading; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a vibrant team at a renowned establishment in Reading, where your passion for customer service and love for tea and coffee will shine. In this dynamic role, you will be the face of a beloved brand, guiding customers through an exquisite selection while fostering a welcoming atmosphere. With a commitment to excellence and personal growth, you'll thrive in an environment that celebrates teamwork and individual achievements. This is not just a job; it's an opportunity to be part of a family that values its members and their contributions.

Benefits

Team Incentives

Individual Rewards

Friendly Work Environment

Qualifications

• Passion for customer service and tea/coffee knowledge.
• Ability to work effectively in a team environment.

Responsibilities

• Provide world-class customer service and engage in meaningful product discussions.
• Manage front-facing duties including operating the till and conducting tastings.

Skills

Customer Service

Team Collaboration

Sales Target Achievement

Product Knowledge (Tea and Coffee)

Education

High School Diploma

Job description

We're looking for enthusiastic individuals to join our Reading store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!

Please note this role is required to work a minimum of 4 hours a week.

Responsibilities:

1. Providing world-class customer service.
2. Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
3. Consistently achieving daily sales targets.
4. Collaborating closely with your team to foster excellent working relationships.
5. Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
6. Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
7. Leading in-store and on-street tastings to elevate the Whittard product experience.
8. Proven ability to work effectively in a team.
9. Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
10. A commitment to personal growth and achieving excellence.
11. Previous experience in customer-facing roles is desirable but not essential.

The Role:

You will be part of a friendly team in our bustling Reading store in the Oracle Shopping Centre. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.