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Homeless Prevention Coordinator - London - Job - iPeople SC Solutions Limited

iPeople Solutions

City of Westminster

On-site

GBP 10,000 - 40,000

Full time

30+ days ago

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An established industry player is seeking a dedicated Homeless Prevention Coordinator to join their team in the heart of Westminster. This role focuses on reducing the number of clients in costly temporary accommodation by enabling their transition to more sustainable housing solutions. The ideal candidate will possess exceptional customer care skills, a deep understanding of homelessness legislation, and the ability to work collaboratively with various stakeholders. If you are passionate about making a difference and have the experience to support vulnerable individuals through challenging times, this opportunity could be your next step in a rewarding career.

Exceptional customer care skills with a compassionate approach.
Experienced in homelessness advice and legal aspects.

Work on reducing clients in high-cost temporary accommodation.
Provide support and guidance to service-users seeking help.

Customer Care Skills

Homelessness Advice

Mindful Work Approach

Team Collaboration

Legal Knowledge of Homelessness

Stakeholder Relationship Management

Homeless Prevention Coordinator – London

iPeople SC Solutions is recruiting a Homeless Prevention Coordinator for our client based in the City of Westminster, Greater London.

This service is to work specifically and directed by Housing Needs on the reduction of clients who are currently occupying high cost nightly booked TA accommodation. The team will work under the direction of the existing Head of Accommodation to enable move on of clients out of this TA to alternative provision.

Exceptional customer care skills that are delivered through a compassionate and empathy focused approach through all contacts with clients and applicants.

Experienced in the provision of advice and assistance on homelessness and prevention.
Experienced in the encouragement and support offered to service-users to seek professional and medical help where appropriate.
Can work in a ‘mindful’ way to ensure the customer journey and client experience is the main focus through all contact and work that the team delivers.
Can work consistently as part of a team, take direction, and understand the essential aspects of working together as one team to achieve the targeted approach to this work.
Experienced and a comprehensive background working in Homelessness and the legal aspects of this work, including housing duty investigations and applications, decisions and duties owed to an applicant in accordance with Part VII Housing Act 1996, 184 decisions and investigations, TA suitability and s202 reviews, decision and non-priority need decisions, process management of all aspects in these areas of homelessness management, legal evictions, and understanding support for those in financial crisis.
Experience working and forming effective working relationships with a wide range of stakeholders which may include partner organisations internal and external to Westminster such as Family Services, Adult Social Care, Domestic Violence professionals, Police, Housing Benefits, Neighbourhood Teams, Home Office, Landlords, Solicitors, etc.
Working and following best practice and in line with all relevant legislation.
Working as part of the team, provide recommendations to improve overall service delivery, focused on outputs and outcomes as directed by the Manager of the service.

If you are interested in this position, please apply with your CV.

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