Content Publisher

Serving our customers, communities, and planet a little better every day.

Salary – Up to £36,000, plus annual bonus & benefits

Location - Edinburgh or Glasgow - Permanent

Office Attendance - Our roles are hybrid, however you should be able to travel to our Edinburgh or Glasgow office for ‘moments that matter’

Closing Date – Applications Close Monday 13th May at 5pm

A bank with a little more heart

We’re looking for a Content Publisher to join our Customer Experience team at Tesco Bank

This is an exciting time to join an evolving and growing team. The Digital Content team are responsible for all changes on the Tesco Bank website. If you like speaking to stakeholders from all over the business and have an eye for what good content looks like, then this is the job for you.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.

We are looking for someone who is passionate about website content, who isn’t scared to challenge a brief if you don’t think it’s going to help customers or our business objectives.

What you’ll be doing

• Working in a fast pace delivery team to ensure the Tesco Bank website is best in class.
• Work as part of a scrum team with UX Designers, developers, and Digital Copywriters to create and build webpage content and tools.
• Follow processes to ensure all work is carried out to the required standards in line with the Tesco Bank Tone of Voice and Digital principles, as well as ensuring all website changes are in line with FCA guidelines.
• Support larger projects, being the voice of customer, advising on best options for website content.
• Helping others with any website queries or questions.
• Ensuring all website changes are delivered in a timely manner.

We need you to

• Enjoy working with multiple stakeholders through the business and be a real team player.
• Be familiar with Content Management Systems to update and create webpages.
• Be good at multitasking and prioritising work.
• Enjoy looking at data to see how the website is performing, making recommendations on findings.

And if you have any of these, even better

• Experience of working in Agile would be advantageous, but don’t worry if you haven’t, we can train you.
• Experience in writing content.

What’s in it for you

• Prepare for your retirement with our colleague pension scheme.
• Private Medical Insurance (WL2+) and virtual GP Service you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we’ll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

Role Alignment

Following the announcement regarding Tesco's' strategic partnership with Barclays, this role will support our banking business and will transfer to Barclay's UK towards the end of 2024, subject to regulatory approval. Please note, the transfer date may change.

How to apply

We value our people anddiverse teams and believe the variety of backgrounds and experiences make usstronger to achieve our goals.

Our colleagues are workinghybrid, taking time to meet with colleagues in our offices for moments thatmatter, such as team catch ups, planning meetings and more. If you’reinterested in finding out more about what a career at Tesco Bank looks like,click apply to find out more!

Why Tesco Bank?

We’re also a little obsessed with the future. Your future. Our future. That’s why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one. It’s important to us that we make sure you’re supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.

All that hard work? Come and see it turned into something real, usable, and important to customers’ and colleagues’ everyday lives. At Tesco Bank, our products make things a little better for everyone.