Assistant Marketing Manager - Gift Cards

Summary

Our online channels are experiencing incredible growth, which shows no signs of slowing. With an online presence in over 100 markets, are you ready to take our digital customer experiences to the next level as we turbocharge Omnichannel & Online?

You'll also be joining us at an exciting time, as we have ambitious plans to drive online growth and create outstanding omnichannel experiences for our customers, as part of the wider transformation of M&S. If you thrive in ambiguity, enjoy being part of a problem-solving team, and are excited by changes that improve experiences of colleagues and customers, join us!

All the details

What's in it for you?

Being a part of M&S is exactly that becoming a part and playing your part. Were an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something were proud of at M&S.
• Attractive annual bonus, based on company performance and personal objectives.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

What you'll do

This is a fantastic opportunity to join the Omnichannel & Online team as an Assistant Marketing Manager. Within this role you will be responsible for developing marketing strategies and delivering plans to support new products, propositions and event launches in the gift card space. Creating and translating marketing briefs into successful campaigns, organising objectives with key stakeholders and developing success metrics, through to campaign work-flow, design and delivery.

• Deliver effective through the line marketing campaigns across key channels to meet business trading objectives, including CRM, digital search, in-store POS and social media.
• Build the profile of gift cards internally and act as an ambassador in planning meetings across Foods, Clothing and Home, Dotcom and Masterbrand, ensuring sufficient category exposure and highlighting opportunities for integration and collaboration.
• Work closely with internal planning teams to ensure the required engagement, support, approvals, and scheduling of activities takes place across key channels.
• Own the delivery of our paid media strategy.
• Collaborate with cross-functional teams to execute all campaigns and ensure consistent brand messages across all channels. Manage the day-to-day relationship with our creative, digital marketing and media agencies.
• Test new in-store, online and B2B marketing concepts and customer journey improvements and leverage customer insights and analytics to inform future activity.
• Complete weekly reporting, including the ownership of the marketing tracker and plan
• Own and deliver all post implementation reviews, trade reports and budget management using insightful analysis to advise on future campaigns and activity.

Who you are

• Proven experience in marketing within retail.
• Strong product and campaign marketing skill set and experience across both store and digital channels.
• Highly creative and enjoy working in a high energy, faced paced organisation. You have the ability to manage multiple products and campaigns simultaneously.
• Excellent written and verbal communication skills, with exceptional stakeholder management experience and agency management.
• Tenacity and resilience; strong planning and organisational skills.
• B2B and B2C marketing experience would be desirable.

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why were revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

Were an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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