Compliance Analyst

Lawes Insurance Recruitment; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job description

As a Compliance Analyst you will be responsible for completing a range of allocation tasks including breach logging and reporting, complaints handling, customer documentation reviews, approval of financial promotions and marketing material, reviewing new and replacement insurer and Delegated Authority agreements, managing, and maintaining the Group’s Insurers and Markets TOBA Register and ensuring a robust process is in place for the management of Producing Brokers.

The role will support the wider Compliance Team and business to handle customer complaints within required timeframes, ensure customer documentation and marketing material is compliant, efficiently answer and resolve insurer/markets/producing broker queries, ensure accurate system set-up, and allow us to meet regulatory obligations.

You will work closely with the wider Compliance Team, Placement, Broking and Operations Teams to provide support and develop processes and efficiencies in respect of TOBA management.

Team Description

• The Compliance Department serves as a trusted and informed Business Partner, helping to guide the organisation and its Senior Management on meeting its corporate objectives. Assist in identifying and measuring potential areas of risk and monitoring to support good practices and ensure good customer outcomes.
• Compliance acts as the second line of defence for Group firms, championing customers and promoting good conduct.
• Strong values within the team and always seek to be collaborative, pragmatic, fair and knowledgeable.

What I do and achieve

• Investigate and respond to client complaints, seeking manager input where necessary.
• Log breaches of internal procedures, escalating significant items and trends to Compliance management.
• Approval of Marketing and Financial Promotion materials.
• Provide Compliance input for development and amendment of client documentation.
• Ensure potential sanctions matches are being addressed by the business and provide advice where required.
• Review and arrange sign off for new and replacement insurer agreements.
• Maintain TOBA register and sample check entries in line with company and regulatory changes and best practice.
• Review of new and renewal Delegated Authority Agreements and monitoring adherence to terms and conditions.
• Monitor security of approved markets and of unrated providers, escalating matters of concern.
• Conduct due diligence on new producing brokers using REG and/or market available information, arrange agreements and monitor activity.
• Collate and prepare information requests from markets and other parties for audits, reviews, and approvals.
• Review and approval of profit share and other agreements, ensuring appropriate client disclosure.
• Assist with the delivery of the Annual Compliance Plan.
• As required, assist with regulatory change projects and activity and undertake other reasonable responsibilities and projects as instructed by Senior Compliance Manager.

What I need

I have the essentials covered:

• Strong attention to detail and analytical skills.
• Effectively organises allocated work activities and plans workload both on a day-to-day basis and throughout the month.
• In-depth knowledge in general insurance and financial services.
• Recognises when issues need to be escalated or raised with senior colleagues.
• Flexibility/adaptability – adjusts quickly to changing priorities and conditions.

I may also have:

• Attained, or is studying for recognised industry accreditation (for example, CII/ICA) an advantage but not essential.