Customer Care, Kirkby Part Time Hours

TN United Kingdom; Knowsley; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a renowned global brand as a Customer Care Assistant in a vibrant environment. You'll be the face of the restaurant, ensuring customers feel valued and welcomed. Your role involves engaging with guests, maintaining cleanliness, and fostering a positive atmosphere. This position offers opportunities to develop your skills and grow within a supportive team. Enjoy benefits like holiday pay, employee discounts, and more. If you have a genuine smile and a passion for customer service, this is the perfect opportunity for you!

Benefits

Holiday Pay

Service Awards

Meal Allowances

Employee Discounts

Qualifications

• Must possess effective communication and listening skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Engage with customers and ensure a welcoming atmosphere.
• Maintain cleanliness in dining areas and manage customer needs.

Skills

Effective Communication Skills

Customer Engagement

Friendliness

Problem Solving

Job description

Customer Care, Kirkby Part Time Hours, Knowsley

Client: Not specified

Location: Knowsley, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Details

Job Reference: Not specified

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

Overview

McDonald's is one of the most recognised brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. It is essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You will work in a fast-paced, energetic environment. We seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.

Qualities such as friendliness, approachability, courtesy, helpfulness, effective communication skills (including attentive listening, face-to-face verbal communication, and eye contact), and the ability to work efficiently and energetically are required.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.