Operations Analyst (6 month contract)

Operations Analyst (6 month contract)

Operations Analyst (6 month contract)

Apply locations: Belfast, Northern Ireland

Time type: Full time

Posted on: Posted Today

Job requisition id: R11950

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks.

Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

The Role

Proofpoint is seeking an experienced Operations Analyst to join our growing Product team. In this role, you will be an analyst for Proofpoint Essentials responsible for managing software platform operations.

You will work cross-functionally with the Channel sales and Finance organizations as well as with external partners. You will own channel business transitions, monitor licenses, and onboard partners to drive a multimillion dollar software business.

You will also assist with analysis activities on the enterprise side of the business including product metrics.

Your day-to-day

1. Manage business-critical analyses to proactively grow the channel business
   • Churn and competitive insights
   • Customer base analyses including segmentation, discounting
2. Platform operations
   • Approving, tracking, executing change of channel moves according to process (ensuring all parties are aligned, securing the right approvals/documentation to ensure no contracts violated)
   • Partner account creation for our non “full service” distributors within the Proofpoint portal
3. Support account management (account creation, deletions, moves, additions)

What you bring to the team

1. Experience in an analytical position that includes process and project management
2. Very high attention to detail
3. Strong organizational skills
4. Strong communication skills; ability to manage internal and external stakeholders
5. Ability to model in Excel to answer high-level business questions

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.