Marketing Operations & Insights Manager

TN United Kingdom; Stanstead St Margarets; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading payment provider as a Marketing Operations & Insights Manager. In this pivotal role, you'll drive strategic decisions through market intelligence, collaborate with cross-functional teams, and shape the future of payments. Enjoy growth opportunities, a cutting-edge environment, and a competitive package in a hybrid or remote working model.

Benefits

Growth Opportunities

Cutting-Edge Environment

Collaborative Culture

Flexibility

Competitive Package

Impactful Work

Qualifications

• Proven experience in market insights or business intelligence roles.
• Confident in managing market research projects from design to delivery.
• Strong understanding of the fintech/payments industry.

Responsibilities

• Lead the collection and analysis of market and competitor data.
• Own marketing operations processes and campaign performance tracking.
• Deliver actionable insights on market trends and opportunities.

Skills

Analytical

Communication

Data-driven

Market Research

Storytelling

Education

Degree in Business

Degree in Economics

Degree in Marketing

Tools

Market Research Tools

Job description

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Marketing Operations & Insights Manager, Stanstead Abbotts

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Client:

PXP

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2a526b331a69

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Working Model: Hybrid Working or Remote Working

Employment Status: Full-time, Permanent

Working Hours: Monday to Friday

Office Location: Stansted Abbotts (England)

Picture yourself at the cutting edge of payments innovation, where each project has the potential to transform the industry. We’re on a dynamic path to redefine what’s possible, with a powerful portfolio that’s set to surpass the competition and position us as a global leader. This is your chance to join us at a pivotal moment in our journey—where your work can make an extraordinary impact.

If you've ever dreamed of being part of something remarkable from the beginning, this is your opportunity. As we grow, your role will shape the future, impact customers worldwide, and drive us toward becoming a game-changer in payments. Join us, and let’s create something truly groundbreaking together.

In this role you will add value to PXP by:

Equipping the business with actionable market intelligence to inform strategic decisions, product positioning, and commercial growth opportunities. You’ll be the voice of market trends, customer needs, and competitor activity — ensuring we stay ahead, adapt fast, and deliver what our partners and customers need most.

A typical week as a Marketing Insight Manager might involve:

• Lead the collection, analysis, and interpretation of market, competitor, and customer data to support strategic decision-making across the business.
• Own marketing operations processes, including campaign performance tracking, marketing tech stack administration, lead management workflows, and marketing budget oversight.
• Develop and maintain operational dashboards and reporting tools to measure marketing effectiveness, pipeline contribution, and ROI.
• Deliver clear, actionable insights on market trends, opportunities, risks, and competitor movements to inform marketing campaigns, product positioning, and commercial initiatives.
• Collaborate closely with Product, Marketing, Sales, and Commercial teams to align insights and operational processes with business priorities and go-to-market strategies.
• Track and report on key industry, fintech, and payments sector trends to anticipate market shifts and identify growth opportunities.
• Manage and optimise a regular reporting cadence, including market snapshots, competitor deep dives, customer research reports, and campaign performance dashboards.
• Run customer and partner feedback programs, surveys, and interviews to gather qualitative and quantitative insights that shape product development and marketing messaging.
• Support go-to-market planning with market sizing, segmentation analysis, opportunity assessments, and operational readiness planning.
• Stay ahead of emerging fintech trends, regulatory changes, and economic factors affecting the payments space, ensuring the business remains proactive and informed.

We are looking for someone who:

• Proven experience in market insights, market research, or business intelligence roles, preferably within fintech, payments, or financial services.
• Confident in managing market research projects from design to delivery of actionable recommendations.
• Highly analytical, data-driven, and commercially minded, with the ability to extract complex data into clear narratives.
• Excellent communication and storytelling skills to engage different audiences, from leadership to frontline teams.
• Thrives in a dynamic, fast-paced, international environment and driven by curiosity and continuous learning.

We would love someone to have any of the following:

• Experience with market research tools and platforms.
• Knowledge of competitor intelligence techniques and frameworks.
• Strong understanding of the fintech/payments industry and its regulatory environment.
• Experience collaborating with commercial, marketing, or product teams on go-to-market strategies.
• A degree in Business, Economics, Marketing, or a related field, with additional language skills being a plus.

What we can offer you:

You will be joining us at a pivotal moment, where your contributions will directly shape our growth and future success, setting you on the ground floor of something extraordinary.

At PXP, we don’t just offer a job—we offer an opportunity to build something extraordinary. You’ll work on transformative projects, collaborate with passionate colleagues, and see the tangible impact of your efforts on our journey to becoming a global payments leader.

• Growth Opportunities: Be part of a company with an ambitious vision, where your role evolves as the company grows.
• Cutting-Edge Environment: Work with the latest tools and technologies to drive innovation in the payments industry.
• Collaborative Culture: Join a supportive team that values creativity, collaboration, and shared success.
• Flexibility: Benefit from hybrid or remote working options that allow you to balance professional and personal priorities, depending on your location.
• Competitive Package: Enjoy a competitive salary, performance bonuses, and a range of benefits tailored to your location.
• Impactful Work: Play a critical role in shaping the future of payments and making a difference for customers worldwide.

About us

PXP is a well-established and respected name within the card payment industry.

We boast an impressive and diverse client database across the globe and have over 30 years of experience within the payments space.

Our people are employed across our regional offices located in the UK, Austria, Bulgaria, India and the US.

PXP are a leading payment provider with a reputation of a reliable payment and acquiring platform as well as offering operational excellence and best in class service for all of our clients.

Take your career to the next level and join us as we redefine the payments industry. With our CARE values at the core of everything we do, let’s innovate together.

CARE: Customer at our Core, Accountability, Respect, and Excellence.

These principles guide everything we do, from how we interact with our customers to how we support one another as a team.