Customer Service Assistant - Night Shift

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 28,000; Full time

Job summary

A leading company is seeking a Night-Time Customer Service Assistant in Newcastle upon Tyne. The role involves providing exceptional service and maintaining safety during night hours, with flexible shifts and a competitive hourly rate. Ideal candidates will excel in communication and organization, ensuring a welcoming environment for residents.

Benefits

Paid Holidays

Birthday Day Off

Access to Perkbox Perks

Pension Scheme

Social Events

Recognition Programs

Career Development Opportunities

Employee Assistance Services

Qualifications

• Experience in customer service required.
• Proactive approach to cleanliness and safety.

Responsibilities

• Deliver luxury home-from-home experience for residents.
• Maintain communal areas and handle emergencies.
• Provide exceptional service during night hours.

Skills

Communication

Organizational Skills

Adaptability

Resilience

Job description

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Customer Service Assistant - Night Shift, Newcastle upon Tyne

Client:

Vita Group

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

7bfb04018b78

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Vita Student, Vita Living, House of Social, Union are seeking a Night-Time Customer Service Assistant in Newcastle. The role offers an hourly rate of £13, working hours from 9pm to 6am, with 2 shifts per week. Availability must be flexible across Monday to Sunday due to varying shifts.

The position involves delivering a luxury, home-from-home experience for residents, maintaining the upkeep of the site and facilities, providing exceptional service, and ensuring safety and cleanliness during night hours. Responsibilities include greeting residents, maintaining communal areas, managing parcels, and handling emergencies.

Ideal candidates will have experience in customer service, a proactive approach to cleanliness and safety, and be technologically savvy. Personal qualities include excellent communication, organizational skills, adaptability, resilience, and flexibility to work during holidays and special occasions.

Benefits include paid holidays, a birthday day off, access to Perkbox perks, pension scheme, social events, recognition programs, career development opportunities, and access to employee assistance services. Employment is contingent upon satisfactory DBS checks, and sponsorship for right to work in the UK is not provided.