Apprentice - Patient Access - Emergency Department

MaineHealth; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an entry-level Apprentice for Patient Access in the Emergency Department. This role is crucial as it serves as the first point of contact for patients, requiring a caring and professional demeanor. Responsibilities include scheduling and admitting patients, verifying insurance, and providing financial counseling. The company values collaboration and offers a supportive environment with benefits aimed at personal and professional growth. If you're looking to start a rewarding career in healthcare, this opportunity is perfect for you.

Benefits

Paid Parental Leave

Flexible Work Policies

Student Loan Assistance

Training and Education Resources

Well-being Resources

Qualifications

• Previous clerical healthcare and customer service experience preferred.

Responsibilities

• Scheduling, pre-registering, registering, and admitting patients.
• Ensuring accuracy of patient identification and financial information.

Skills

Customer Service

Clerical Skills

Education

High School Diploma or GED

Job description

Description

Maine Medical Center

Clerical/Administrative Support

Req #: 14960

Summary:

The Apprentice - Patient Access - Emergency Department role is the entry-level position for Patient Access, responsible for scheduling, pre-registering, registering, and admitting patients to the hospital. The role serves as the first contact for many patients and requires a caring and professional attitude towards all patients and visitors. Responsibilities include determining insurance coverage and eligibility, performing pre-authorization procedures, maintaining patient care unit control for all bedded units, providing financial counseling and assistance, establishing and monitoring patient accounts before, during, and up to 5 days post-discharge. The role also involves ensuring the accuracy of patient identification and demographic and financial information used for billing, informing patients of financial responsibilities, and collecting payments and co-payments based on estimates.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous clerical healthcare and customer service experience preferred.
4. Additional Skills/Requirements: N/A

Additional Information

Working at MaineHealth locations across Maine and New Hampshire means collaborating with healthcare professionals who value their teams and community. We offer benefits supporting current needs and future planning, including paid parental leave, flexible work policies, student loan assistance, training, education, and well-being resources.

MaineHealth is committed to investing in our care team and fostering an inclusive environment where you can thrive and reach your full potential. If you're interested in building a career in a supportive environment dedicated to delivering top-quality care, apply today.

If you have questions about this role, please contact Kerry A. Huckins at [e-mail]