Retail Customer Advisor (Glasgow Argyle) - 20 hours

TN United Kingdom; Glasgow; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading retail company as a Retail Customer Advisor in Glasgow. You will enhance customer experiences, drive sales, and work collaboratively in a supportive environment. Full training is provided, making this a great opportunity for those eager to learn and grow.

Benefits

Free staff handset + unlimited SIM card

4.5% employer pension contribution

Life assurance

31 days annual leave plus 2 bank holidays and 3 personal days

A Tastecard membership

Money to spend with Uber

Discounts across thousands of retailers

Opportunities to win monthly and annual awards

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work well within a team.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting products.
• Achieve personal and store KPIs by driving sales.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

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Retail Customer Advisor (Glasgow Argyle) - 20 hours, Glasgow

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Client:

Three UK

Location:

Glasgow, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

2f8dcd54d9ac

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve high standards across Three while hitting sales targets together as a team.

Key Responsibilities:

• Customer Engagement: Enhance the customer journey through meaningful interactions, leaving our customers feeling positive and valued.
• Service Excellence: Create exceptional experiences by tailoring and promoting our innovative products and services.
• Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
• Solution Efficiency: Provide personalized solutions for general mobile or network-related enquiries, ensuring prompt resolutions.

Qualifications:

We are looking for individuals eager to 'wow' our customers by demonstrating how technology can transform everyday moments into something extraordinary. Key qualities include:

• Customer Focused: Passion for delivering exceptional customer service and understanding customer needs.
• Team Collaboration: Ability to work well within a team, contributing positively.
• Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.

Full training will be provided; prior product knowledge is not required—ambition and willingness to learn are most important.

Join a business that invests in your talent, empowering you to innovate, collaborate, and grow. We offer ongoing development opportunities to build your skills and confidence, enabling you to excel as a Customer Advisor and beyond.

Additional Information:

We are a people-oriented business. We work hard to support our customers and colleagues, fostering an inclusive culture that inspires every day. We offer a competitive pay and benefits package that rewards your hard work and supports your health and well-being.

Benefits include:

• A free staff handset + unlimited SIM card
• 4.5% employer pension contribution
• Life assurance
• Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)

Retail-specific benefits:

• A Tastecard membership
• Money to spend with Uber
• Discounts across thousands of retailers, activities, gyms, and health clubs via Perks at Work
• Opportunities to win monthly and annual awards like ‘Three Celebrates’

Our people make us who we are. We value diversity and inclusion, and we want everyone to feel they belong. We support and celebrate individual differences and are committed to equality in employment. If you do not meet every requirement, you may still possess valuable attributes that make you a great fit for our team. Please apply if you feel this role suits you!

We are a Disability Confident Employer. Please let us know if you need reasonable adjustments during the application process.

We look forward to your application to join Team Three!