Floor Supervisor (Hospitality)

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent pub in London, part of Cubitt House, is seeking a Floor Supervisor to enhance guest experiences. The role involves supervising service, leading the team, and ensuring operational excellence at this elegant venue known for its outstanding food and warm hospitality. The ideal candidate should possess strong leadership skills and a passion for hospitality.

Benefits

Excellent training and development programmes

Career progression within an expanding group

Daily staff meals

Wellness support

Supportive and sociable team environment

Qualifications

• Experience in a senior front-of-house or supervisory hospitality role.
• Genuine passion for food, drink, and delivering great service.
• Calm, confident leader with excellent communication and people skills.

Responsibilities

• Supervising restaurant and bar service.
• Leading the front-of-house team during shifts.
• Handling guest feedback with confidence.

Skills

Communication

Leadership

Problem-solving

Attention to detail

Team motivation

Job description

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Full-time | Competitive Salary + Service Charge | Immediate Start

Cubitt House is a celebrated collection of beautifully crafted London pubs, dedicated to exceptional hospitality, fresh seasonal food, and timeless character. The Grazing Goat in Marylebone is a relaxed yet elegant pub, dining room and boutique hotel, known for its warm service and outstanding menus.

We are looking for a Floor Supervisor to join our front-of-house team and help deliver outstanding experiences in both our restaurant and bar areas. If you’re passionate about service, thrive in a fast-paced environment, and are ready to step into a leadership role, we want to hear from you.

What You’ll Be Doing

• Supervising restaurant and bar service, ensuring a smooth and professional guest experience
• Leading the front-of-house team during shifts, acting as a role model and point of contact
• Delivering warm, knowledgeable hospitality in line with Cubitt House standards
• Supporting team training, pre-shift briefings, and daily operational flow
• Handling guest feedback with confidence and discretion
• Opening and closing the site as required, including cashing up and reporting

What We’re Looking For

• Experience in a senior front-of-house or supervisory hospitality role
• A genuine passion for food, drink, and delivering great service
• A calm, confident leader with excellent communication and people skills
• A proactive problem-solver with great attention to detail
• Professional, presentable, and able to motivate a team

What We Offer

• Competitive salary plus service charge
• Excellent training and development programmes
• Career progression within an expanding group
• Daily staff meals and wellness support
• A supportive and sociable team environment

Join us and become part of a growing, guest-focused company that values character, quality, and community.

Apply now and take your hospitality career to the next level with Cubitt House.