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Junior Customer Success Manager at B2B SaaS Platform

Grey Matter Recruitment

New York, London

On-site

GBP 125,000 - 150,000

Full time

30+ days ago

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An established industry player is seeking a dynamic individual to join their team as they expand their B2B SaaS platform. This role offers the chance to work with a diverse portfolio of clients, managing relationships and executing innovative campaigns across various channels. With a strong emphasis on client training and onboarding, you will play a crucial role in ensuring client satisfaction and success. The company promotes a flexible work environment and provides opportunities for international travel, making this an exciting opportunity for those looking to grow in a vibrant and supportive setting.

Flexible Office Policy

Thorough Onboarding and Training Programme

Regular Company Socials

International Travel Opportunities

Proven client management experience in SaaS or B2B.
Solid understanding of marketing landscape, both online and offline.

Manage client relationships and execute marketing campaigns.
Lead client training and onboarding, ensuring a smooth process.

Client Management

Marketing Knowledge

Campaign Delivery

Can-do Attitude

Exciting opportunity to join a well-regarded leading B2B SaaS Platform as they undergo their next round of growth.

Company

Market leading business, with portfolio of well-known clients
Global presence; offices in London, New York, Madrid and Beyond!
Thorough onboarding and training programme
Regular company socials and totally flexible office policy

Role:

Working with a portfolio of well-established scaling clients, establishing strong relationships and executing campaigns
Confident leading client training and onboarding
Project manage a range of B2B campaigns (digital, offline and in-person)
Global focus, with international travel opportunities

Desired Skills and Experience: