Learning & Development Coordinator

Appello UK; Norwich; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

An established industry player is seeking a Learning & Development Coordinator to enhance training practices and deliver a consistent onboarding journey. In this hybrid role, you'll be pivotal in creating a Center of Excellence, mentoring new employees, and ensuring the e-learning platform is effective and relevant. This position offers a unique opportunity to contribute to a growing company committed to equal opportunities, providing a supportive environment for career development. If you're a fantastic communicator with a passion for training, this role is perfect for you.

Benefits

172.50 hours holiday

Discounts on groceries and shopping

24/7 employee assistance programme

Family and friends’ discounts

Pension Scheme, up to 3% company matched

Free on-site parking

Qualifications

• Experience in a training role with a focus on customer service.
• Ability to adapt training for diverse backgrounds.

Responsibilities

• Deliver a consistent onboarding journey and mentor new starters.
• Implement and maintain the e-learning platform.

Skills

Communication Skills

Organizational Skills

Attention to Detail

Customer Focus

Training Delivery

Adaptability

Tools

Learning Management System (LMS)

Job description

LEARNING & DEVELOPMENT COORDINATOR

Hours: 37.5 hours per week

Shift pattern: flexible to business needs

Salary: £26,250 - £28,500 pa, dependent on experience

Location: Norwich - Hybrid

This role is UK-based and any hybrid/remote work must also be within the UK.

Start Date: ASAP

Internet Speed Requirement: 5 Mbps upload and 15 Mbps download

Appello Perks

• 172.50 hours holiday
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• 24/7 employee assistance programme with accessible app
• Family and friends’ discounts on services and products
• Pension Scheme, up to 3% company matched
• Free on-site parking

About You

You are a fantastic communicator, highly organized with excellent attention to detail. Customer-focused, resilient, with experience in a training role. You can deliver training to both office-based and remote workers, presenting information clearly, concisely, and accurately, ensuring understanding. You can adapt training and feedback to diverse backgrounds and personalities. Familiarity with Learning Management System (LMS) software and remote training delivery is advantageous.

The Role

You will contribute to creating a Center of Excellence (CoE) that shares best practices across the Appello Group. Responsibilities include delivering a consistent onboarding journey, mentoring new starters, staying current with procedures, and periodically handling live calls to support improvements in learning and development practices. You will also help implement and maintain the e-learning platform, ensuring content is relevant, refreshed, and embedded in the business.

Ready to Apply

If interested, please upload your CV and answer a few questions about yourself.

Other Information

This is an exciting time at the Appello group. Join us to gain career opportunities and be part of a growing company. We are committed to equal opportunities and welcome applicants regardless of religion, political beliefs, race, sex, marital status, age, or disability. For assistance during the recruitment process, contact the careers team at 01425 626337.