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Client Manager
TN United Kingdom
London
On-site
GBP 100,000 - 125,000
Full time
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Job summary
An innovative company is seeking a Client Manager to foster strong client relationships and ensure exceptional service delivery. In this remote role, you will be the primary contact for clients, understanding their needs and providing tailored solutions. Your expertise in account management, strong communication, and problem-solving skills will be essential in managing contracts and identifying opportunities for business growth. Join a dynamic team dedicated to client satisfaction and make a significant impact in a flexible work environment.
Qualifications
- Bachelor’s degree in Business, Sales, or related field required.
- Experience in client relationship management is essential.
Responsibilities
- Act as the primary point of contact for clients.
- Manage contracts, renewals, and customer support.
Skills
Education
Tools
Job description
We are looking for a Client Manager to build and maintain strong relationships with our clients, ensuring excellent service delivery and customer satisfaction. This role requires excellent communication and account management skills.
- Act as the primary point of contact for clients.
- Understand client needs and provide tailored solutions.
- Manage contracts, renewals, and customer support.
- Identify opportunities for upselling and business growth.
- Ensure high levels of client satisfaction through regular communication.
- Bachelor’s degree in Business, Sales, or related field.
- Experience in client relationship management.
- Strong problem-solving and negotiation skills.
- Knowledge of CRM software (Zoho CRM, Salesforce, etc.) is a plus.
This is a remote position.
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