Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Glasgow; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer to join their Engineering team in Southampton. This role involves developing and maintaining technical relationships, supporting customer satisfaction, and working on innovative projects that impact critical infrastructure across the UK.

Benefits

Generous leave

Pension

Family policies

Health support

Discounts

Development opportunities

Qualifications

• Interest in Cloud technologies with some Azure and Linux knowledge.
• Experience in support environments and on-premise Cloud Services.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create and review technical documentation.

Skills

Cloud technologies

Communication

Problem-solving

Leadership

Education

VCP 6.x-DCV

LPIC-2

MCSA

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Glasgow, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will develop and maintain engineering and technical relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

At Telent, our Technology Teams are dedicated to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to build and maintain the nation's critical infrastructure.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Identify trends, security threats, or technical bulletins affecting customers.
• Maintain documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding task management and documentation updates.
• Support Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation such as TA, POC, RFC, WI, and SoW.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings and support reviews.
• Ensure accurate and timely timesheet submissions.
• Align certifications and training with business objectives.
• Complete overtime and expense reports accurately.
• Adhere to GDPR and information security policies.

Cloud Engineer - Requirements:

• Interest in Cloud technologies, with some Azure, Linux, MS SCCM, and MS Exchange knowledge (training provided).
• Work ethic, can-do attitude, and experience in support environments.
• On-premise Cloud Services experience.
• Desirable certifications: VCP 6.x-DCV, LPIC-2, MCSA, VMware vCloud Director.
• Networking, SQL Server, Azure MFA, and other technical skills.
• Leadership qualities, trust-building, and collaboration skills.
• Excellent communication and problem-solving skills.

What Telent offers:

• Generous leave, pension, family policies, health support, discounts, and development opportunities.
• Inclusive culture valuing diversity and individual growth.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK, with over 3,000 dedicated employees committed to high performance and innovation.