Fragrance & Beauty Sales Consultant - Selfridges Trafford Centre

CHANEL; Stretford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading luxury brand as a Fragrance & Beauty Sales Consultant. You will be an ambassador for CHANEL, providing exceptional client experiences and contributing to sales performance. This role offers opportunities for personal growth and development in a supportive environment.

Benefits

Private Medical Insurance

Pension

Employee Assistance Programmes

Retail Discounts

Service Awards

Qualifications

• Proven experience in client-facing roles.
• Knowledge of Fragrance & Beauty products.

Responsibilities

• Create authentic and personalized experiences for clients.
• Build and maintain long-lasting relationships to increase client loyalty.
• Contribute to sales performance using available tools.

Skills

Service-oriented approach

Product expertise

Empathy

Problem-solving

Job description

Fragrance & Beauty Sales Consultant

Location: Selfridges Trafford Centre

Contract: Permanent, 35 hours/week, any 5 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

"In order to be irreplaceable, one must always be different" - Gabrielle Chanel, founder of CHANEL. We strive to identify what is unique in each person and support their journey with the brand.

Our mission at CHANEL Beauty is to highlight what is most unique in every individual and empower our clients to express themselves through exceptional fragrance, makeup, and skincare.

Your role @CHANEL:

As a Fragrance & Beauty Sales Consultant, you are a key ambassador of CHANEL, embodying our values and DNA. Leveraging your experience, CHANEL will enable you to:

1. Demonstrate passion and knowledge in Fragrance, Makeup, and Skincare
2. Create authentic and personalized experiences for clients tailored to their needs
3. Ensure excellence in client service following CHANEL's standards
4. Build and maintain long-lasting relationships to increase client loyalty
5. Contribute to sales performance using available tools and develop cross-category sales
6. Maintain an omni-channel approach for seamless in-store and online experiences
7. Participate in a collaborative and inclusive community to achieve goals

What you will bring to the role:

1. Service-oriented approach with proven experience in client-facing roles
2. Confidence in applying product expertise and active listening
3. Knowledge of Fragrance & Beauty products to close sales effectively
4. Empathy and adaptability in the selling process
5. Passion for Fragrance & Beauty products, demonstrated enthusiasm
6. Problem-solving attitude to overcome obstacles positively

What energizes you:

• Creating meaningful client experiences
• Achieving growth and performance targets
• Following trends and continuous self-learning
• Working collaboratively in a fast-paced environment

What you gain from this experience:

• Opportunity to work with a heritage luxury brand like CHANEL
• Supportive environment with coaching and development opportunities
• Immersion in luxury and creation through training and conferences

Benefits at CHANEL:

Our benefits support your professional and personal life, including:

• Physical Wellbeing: Private Medical Insurance, Online GP, Cycle Scheme
• Financial Wellbeing: Pension, Life Assurance, Retail Discounts
• Mental Wellbeing: Employee Assistance Programmes
• Lifestyle: Ticket Discounts, Product Discounts, Employee Sales
• Recognition: Service Awards, Vouchers, Holidays

*Benefits are subject to eligibility and change.

At CHANEL, we foster an inclusive culture that nurtures growth and values diversity. We encourage your application and look forward to your potential contribution to our team.