Commercial Client Advisors

TN United Kingdom; Bristol; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading insurance broker seeks a Commercial Client Advisor to join their hybrid team. The role involves managing client relationships, ensuring service delivery, and supporting new business generation. Ideal candidates will have a background in commercial insurance and strong communication skills.

Benefits

Professional Development

Inclusive Culture

Diverse Career Opportunities

Qualifications

• Strong background in commercial insurance or related areas.
• Experience as a Client Advisor or Broker.

Responsibilities

• Work with Client Executives to retain and generate new business.
• Manage all aspects of account management and service delivery.
• Build and maintain relationships with clients and internal teams.

Skills

Communication

Client Management

Teamwork

Education

Cert CII

ACII

Job description

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We are seeking talented individuals to join our Commercial Client Advisor teams at Marsh. These roles could be located across the South / South East / South West & London offices. This is a hybrid role requiring at least three days a week in the office.

This role is ideal for someone with a strong background in commercial insurance, experience as a Client Advisor or Broker, or within the Commercial Claims sector, who is looking to advance within a market-leading insurance broker.

We will count on you to:

• Work with Client Executives to retain and generate new business, leveraging strategy information and managing contract reviews and midterm changes.
• Partner with Client Executives to meet sales goals.
• Manage all aspects of account management and service delivery, ensuring client needs are met according to service standards.
• Handle day-to-day queries, renewals, amendments, and mid-term adjustments.
• Build and maintain relationships with clients, prospects, and internal teams to provide excellent service and foster growth.
• Serve as a primary contact for clients, addressing their questions to enhance their experience.
• Maintain a detailed understanding of market conditions and comply with all relevant standards to serve clients effectively.

What you need to have:

• Knowledge of commercial insurance across various products or experience in related areas like Contingency and PPL (public liability insurance).
• Experience in policy document drafting.
• Ambitious attitude and team-oriented mindset.
• Strong communication skills with a client-facing and stakeholder management focus.

What makes you stand out:

• Previous experience in commercial insurance.

Preferred but not required qualifications:

• Cert CII qualification and progress towards ACII.

Why join our team:

• We support your growth through professional development, engaging work, and supportive leadership.
• We promote a vibrant, inclusive culture where talented colleagues create impactful solutions.
• Our size offers diverse career opportunities, along with benefits to support your well-being.

#Hybrid

Marsh, part of Marsh McLennan (NYSE: MMC), is the world's leading insurance broker and risk advisor. Marsh McLennan operates globally in risk, strategy, and people, serving clients in 130 countries through its four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With over $23 billion in revenue and more than 85,000 employees, Marsh McLennan helps clients thrive through diverse perspectives. For more information, visit marsh.com or follow us on LinkedIn and X. Marsh McLennan is committed to fostering a diverse, inclusive, and flexible work environment, aiming to attract and retain top talent and support diversity across all aspects. We provide reasonable accommodations for candidates with disabilities to ensure full participation in the recruitment process. Our hybrid work model combines remote work with in-office collaboration, with colleagues expected to work at least three days per week onsite, including a designated 'anchor day' for full team in-person meetings.