Assistant Retail Operations Manager (Hiring Immediately)

ZipRecruiter; Bishop Auckland; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a Deputy Store Manager to lead and inspire a dynamic team in a fast-paced retail environment. This role involves managing store operations, ensuring compliance with health and safety standards, and delivering exceptional customer service. With a competitive salary and a generous benefits package, including extensive holiday and training opportunities, this position is perfect for those looking to grow their career in retail management. Join a company that values diversity and supports your professional development.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Excellent communication skills to assist colleagues and customers.

Responsibilities

• Independently manage the store in the absence of the Store Manager.
• Lead and motivate the team to achieve their potential.

Skills

Team Leadership

Communication Skills

Time Management

Problem-Solving

Customer Service

Job description

Job Description

Summary
£36,000 - £44,500 per annum | Bishop Auckland, Barnard Castle, Spennymoor, and Darlington locations | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident, and trusted leaders. Just like you.

As a Deputy Store Manager at Lidl, you’ll be cool, calm, and collected, getting involved on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a vital role in creating a positive environment for your team and customers. You’ll also take on great responsibility when the Store Manager is absent, leading the store and supporting your colleagues.

In return, we offer a competitive salary based on our pay structures, along with a generous benefits package designed to support your well-being and work-life balance. We’re committed to supporting your career growth, providing training and development opportunities to help you succeed at Lidl.

What you'll do

1. Set a positive example for the Store Team and customers
2. Independently manage the store in the absence of the Store Manager
3. Lead and motivate the team to achieve their potential, following our Leadership & Company Principles
4. Diligently check and manage deliveries, oversee the till area, and monitor KPIs
5. Provide excellent customer service and assist with customer queries
6. Ensure compliance with Health and Safety laws, standards, and guidelines

What you'll need

1. Experience leading and developing a team in a fast-paced environment
2. Excellent communication skills to assist colleagues and customers in a friendly manner
3. Strong time management, delegation, and problem-solving skills
4. Confidence to support your team through every shift
5. Pride in delivering exceptional customer service
6. Ability to monitor, manage, and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, many other benefits

We value diversity, equity, and welcome applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to make a difference, apply now and find your place at Lidl.

Please note: Employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.