Trade Account Manager - Commercial Division - Edinburgh

ZipRecruiter; City of Edinburgh; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global online food delivery platform is seeking a Field Account Manager in Edinburgh. This role involves developing and growing restaurant partnerships, maximizing orders, and providing support to enhance customer experience. The ideal candidate will have B2B sales experience, strong communication skills, and a passion for the restaurant industry. Join a dynamic team that values growth and inclusivity.

Benefits

Flexible working hours

Team-oriented culture

Clear career growth opportunities

Company-branded car

Monthly takeaway spend allowance

25 days holiday plus birthday

Loyalty rewards after 5 & 10 years

Comprehensive benefits including private medical & dental

Access to world-class training resources

Qualifications

• Experience in a B2B sales or account management role.
• Strong presentation and communication skills.

Responsibilities

• Maximise potential of existing JUST EAT Takeaway Restaurants.
• Educate Restaurant Partners for best customer service.
• Mentor Restaurant Partners on order growth.

Skills

B2B sales

Account management

Presentation skills

Communication skills

Attention to detail

Tools

Salesforce

Restaurant Manager

Job description

Job Description

Ready for a challenge? Then Just Eat Takeaway.com might be be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role:

We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses.

We also provide insights, advice, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector.

As a Field Account Manager, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory.

Location: Edinburgh (Field-based & home-based)

Key responsibilities:

1. Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships.
2. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers.
3. Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success.
4. Prioritise order growth via activated restaurants, as the measure of success, and mentor Restaurant Partners on the vital steps to achieve this in their business.
5. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies.
6. Leverage data and internal tools to identify growth opportunities and develop effective strategies.

What you will bring to the table:

• Experience in a B2B sales or account management role
• A desire to take ownership of ambitious targets
• Strong presentation and communication skills
• A passion for learning and self-improvement
• Sharp attention to detail and the ability to handle multiple tasks effectively
• A keen interest in food and the restaurant industry
• An exceptional work ethic and the desire to make a difference
• Full clean UK driving licence

Benefits:

• Flexible working hours
• Team-oriented culture
• Clear career growth opportunities
• Company-branded car
• Monthly takeaway spend allowance
• 25 days holiday plus birthday, bank holidays, and options to buy/sell extra days
• Loyalty rewards after 5 & 10 years of service
• Up to 52 weeks maternity/adoption leave and 6 weeks paternity leave
• Comprehensive benefits including private medical & dental, pension, life assurance, sick pay, volunteering leave, and well-being programs
• Additional perks like eye tests, discounts, cycle-to-work scheme, and inclusion initiatives
• Access to world-class training resources

Our culture:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced, and supportive, the JET culture is about movement, growth, and celebrating every aspect of our team members.

We are committed to creating an inclusive culture where everyone feels they truly belong and can bring their most colourful selves to work every day.

Additional information:

Want to know more about our team, culture, or company? Check out our stories, blogs, podcasts, and more on our website.

Are you ready to take your seat? Apply now! #LI-DC2