Facilities Manager

CBRE; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in real estate services is seeking a Facilities Manager to oversee property management in Hammersmith. This role involves ensuring compliance with health and safety regulations, managing service agreements, and maintaining high standards of customer service. The ideal candidate will have a degree or equivalent experience, along with a strong background in facilities management and excellent interpersonal skills. Join a global leader that values safety, service, and sustainability, and play a crucial role in enhancing tenant satisfaction while managing operational excellence.

Qualifications

• Degree level education or equivalent experience required.
• Prior experience in facilities management with line management responsibilities.

Responsibilities

• Monitor FM works and liaise with service providers.
• Ensure health and safety compliance and maintain building standards.
• Develop and maintain excellent tenant relationships.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Health and Safety Knowledge

Facilities Management

Education

Degree or Equivalent

Job description

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Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title: Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Hammersmith.

The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards.

Key Responsibilities

• Monitor FM works onsite and liaise with service providers/sub-contractors.
• Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
• Be responsible for all the health and safety compliance onsite.
• Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract.
• Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement
• Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained.
• To compile and maintain all required management information/records relating to company, health and safety and other related records.
• To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs.
• Proactively manage risk and deal with insurance issues on site
• Liaise with the building manager and the procurement department to ensure compilation of external contracts.
• Full JD can be provided upon application.

Person Specification/Requirements

• Educated to degree level or equivalent.
• Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
• Excellent customer service, interpersonal and communication skills
• High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified