Beacon Support Worker - Victims

Catch22; Welwyn Garden City; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Catch22 is seeking a Beacon Support Worker to provide tailored support to victims and witnesses of crime. The role involves building trust, guiding clients through their recovery journey, and collaborating with various agencies. This position offers a blended approach to working, including office and home-based tasks, and requires a full UK driving license.

Qualifications

• Experience as a caseworker with victims and witnesses.
• Ability to build rapport and create safe spaces.

Responsibilities

• Provide practical and emotional support to victims.
• Collaborate with agencies for robust referral pathways.

Skills

Communication

Empathy

Teamwork

Education

GCSE English and Maths

Job description

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.Weachievethis in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we useour knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help.With the heart of a charityand the mindset of a business,we are uniquely placed to deliver on this challenging agenda.

Beacon Victim Care Service

HertfordshirePolice and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.

Job Description

Where you fit in

As a Beacon Support Worker, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place.

You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.

What does good look like for this role?

• A confident, professional, and creative individual with a ‘can-do’ approach
• The ability to guide victims and witnesses through their journey to cope and recover following a crime, while preparing for mitigating factors or changing needs.
• The ability to build rapport with your clients and create safe spaces for victims and witnesses to talk openly about their journey to cope and recover.
• You will represent Catch 22 as a trusted professional both to clients and when networking or advocating on a clients behalf with other services or organisations e.g. police, witness care, housing etc.
• You will work as part of a team to improve the shared knowledge and expertise in the service, as well as throughout Catch 22.

Qualifications

• GCSE English and Maths (or equivalent)
• Full driving licence, and access to a car

Additional Information

Important information about this opportunity

Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please contact [e-mail].

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.

Salary:£25,585 per annum
Hours of work:Full Time, 37.5 hours a week
Contract: Permanent
Flexibility:Blended approach of office working, home working, and visiting clients across Hertfordshire. *Flexible working options available.
Vetting and Clearance Requirements:NPPV 2 (Police Vetting),Enhanced DBS check

*Flexible working options available, with ad hoc homeworking possible, and flexible working requests met with a willingness to approve, where service delivery allows.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the opportunitiy’s Information Pack for more information.

Catch22 Justice requests no contact from agencies or media sales

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Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.