Senior Croupier - Newcastle Upon Tyne

Genting Casinos; North East; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the gaming industry is seeking a Senior Croupier for their Newcastle upon Tyne location. The role involves dealing popular casino games, ensuring compliance with procedures, and providing exceptional customer service. Competitive salary and a comprehensive benefits package are offered, including development opportunities and discounts.

Benefits

Online discount portal for shopping and dining

Flexible benefits options

Life Cover

Discounts at Resorts World Birmingham and NEC Campus

20% discounted gym membership

Pension scheme

Uniform provided

Employee Assistance Programme

Tips

Qualifications

• Experience as a croupier dealing popular casino games.
• Personal Functional License (PFL) required.
• Ability to work flexible shifts, including nights and weekends.

Responsibilities

• Inspect and deal all casino games, ensuring high security standards.
• Manage gaming operations including table administration and soft count.
• Deliver excellent customer service and explain game rules.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Senior Croupier - Newcastle upon Tyne

Job Description

Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack?

We are currently seeking an experienced croupier to join our team. Your responsibilities will include ensuring compliance with company procedures and relevant legislation, and delivering the highest standards of customer service.

Key responsibilities include:

1. Inspect and deal all casino games, maintaining high table security standards.
2. Manage all gaming operations, including table administration, opening and closing procedures, and soft count operations.
3. Provide clear game commentary and adhere to company procedures.
4. Explain game rules and other facilities to customers.
5. Deliver excellent customer service.
6. Recognize and understand customer needs.
7. Work efficiently as part of a team.
8. Hold a Personal Functional License (PFL).
9. Be flexible to work various shifts, including nights and weekends.

Additional Requirements

• Applicants must be over 18 and authorized to work in the UK.

Benefits

In return, we offer a competitive salary, development opportunities, and a comprehensive range of employee benefits, including:

• Online discount portal and app for shopping and dining discounts.
• Flexible benefits options such as extra holiday purchase, dental insurance, Health Cash Plan, critical illness cover, and travel insurance.
• Life Cover
• Discounts at Resorts World Birmingham and NEC Campus.
• Discounts across the Genting UK brand.
• 20% discounted gym membership.
• Pension scheme.
• Uniform provided.
• Employee Assistance Programme.
• Tips.

We also host company-funded engagement events, reward programs, social activities, and career development opportunities through our online learning portal, Genting Academy.

*Subject to eligibility.

Genting Casinos is part of the Genting Group, a major Malaysian corporation employing approximately 62,000 people globally. We operate casinos across the UK, offering entertainment, dining, and gaming in a safe and responsible environment.

We are committed to our core values and to developing our people. Learn more about our values at: Genting Careers.