e-Roster and Temporary Staffing Facilitator

Greater Manchester Mental Health; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading mental health trust in Manchester seeks an e-Roster and Temporary Staffing Facilitator. This role is vital for delivering and optimizing the HealthRoster system, focusing on reducing agency usage through strategic planning. Candidates should have strong customer service skills and experience in roster management. Excellent benefits include 27 days annual leave, pension, and wellbeing programs.

Benefits

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Qualifications

• Understanding of Working Time Regulations.
• Demonstratable Experience in Use of Health Roster system.
• Experience and understanding of Temporary Staffing Management.

Responsibilities

• Ensure effective delivery and optimization of the HealthRoster system.
• Reduce agency usage and spend through strategic planning and data insight.
• Provide expert guidance and support to system users.

Skills

Understanding of Effective Rostering

Customer Service Experience

Experience in Use of Health Roster system

Temporary Staffing Management

Systems Training

Job description

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e-Roster and Temporary Staffing Facilitator, Manchester

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Client:

Greater Manchester Mental Health

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

81902d8d3b71

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job overview

The postholder will play a pivotal role in the effective delivery, utilisation, and optimisation of the HealthRoster system across the Trust. This includes supporting workforce planning, monitoring roster usage, and contributing to data-driven decision-making through robust reporting and analysis.

In partnership with the Trust’s Managed Service Provider (MSP), the role will ensure the consistent implementation of the Temporary Staffing Policy. The postholder will build strong, collaborative relationships with clinical and operational teams, embed efficient booking processes, and act as the first point of contact for all temporary staffing queries and escalations.

A key focus of the role is to reduce agency usage and spend through strategic planning, data insight, and effective negotiation with external agencies—while maintaining safe staffing levels and ensuring compliance with national frameworks.

As a core member of the eRoster and Temporary Staffing Team, the postholder will work closely with colleagues across the Trust to ensure rosters are safe, efficient, and aligned with service needs. They will also support the development and implementation of best practices in roster management, driving continuous improvement in workforce deployment and temporary staffing solutions

Main duties of the job

The eRoster & Temporary Staffing Facilitator plays a vital role in ensuring the effective delivery, utilisation, and continuous improvement of the Trust’s Health Roster system and temporary staffing operations. This role supports the development and implementation of a fair, efficient, and transparent rostering policy, while also providing expert guidance and first-line technical support to system users.
The postholder will work collaboratively with clinical teams, operational managers, and external partners—including the Trust’s Managed Service Provider—to embed best practices in temporary staffing and roster management. They will lead on system upgrades, training, and troubleshooting, ensuring minimal disruption and maximum efficiency. A key focus of the role is to support the reduction of agency usage and spend through data-driven analysis, strategic planning, and stakeholder engagement.
With a strong emphasis on customer service, communication, and continuous improvement, the postholder will act as a key liaison between departments, offering expert advice, resolving complex queries, and promoting the effective use of digital workforce systems. This role is essential to supporting safe staffing, financial sustainability, and the Trust’s broader workforce transformation goals.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

• Please see attached job description and person specification

  Staff benefits

  Pay Enhancements 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 yearsExcellent pensionCycle to work schemeSalary sacrifice car schemeWellbeing programme fuelGenie Fuel Cards (for applicable roles)

Person specification

• Understanding of Effective Rostering
• Understanding of Working Time Regulations
• Customer Service Experience
• Demonstratable Experience in Use of Health Roster system
• Experience and understanding of Temporary Staffing Management
• Experience in Systems Training face to face or remotely
• Understanding of Agency Frameworks and NHSE Capped Rates

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment.