E-commerce Trading & CRM Lead - Growth & D2C

Feel; Greater London; Remote; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Product discounts

Job summary

A leading wellness brand in the UK is seeking an E-commerce Trading and CRM Manager to drive online performance and optimize customer interactions. This role involves managing the e-commerce strategy and CRM channels, utilizing tools like Klaviyo. The ideal candidate should have a strong background in e-commerce, data analysis, and creative marketing. Join a company focused on women's health and beauty, offering competitive pay and growth opportunities.

Qualifications

• Strong experience in E-commerce trading and CRM, ideally within D2C or beauty.
• Capable of managing multiple priorities while being detail-oriented.
• Creative approach to features, functions, and customer journeys.

Responsibilities

• Own daily, weekly, and monthly e-commerce performance across sales channels.
• Monitor and optimise conversion rates and manage the trading calendar.
• Build and manage Klaviyo flows to enhance customer engagement and retention.

Skills

E-commerce trading experience

CRM expertise

Klaviyo proficiency

Analytical skills

Data-driven decision making

Tools

Shopify

Klaviyo

Performance reporting tools

Job description

A leading wellness brand in the UK is seeking an E-commerce Trading and CRM Manager to drive online performance and optimize customer interactions. This role involves managing the e-commerce strategy and CRM channels, utilizing tools like Klaviyo. The ideal candidate should have a strong background in e-commerce, data analysis, and creative marketing. Join a company focused on women's health and beauty, offering competitive pay and growth opportunities.