E-Commerce Styling Manager
END
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Benefits offered by this job
Job summary
END. Clothing is seeking an experienced E-commerce Styling Manager to lead and develop the Styling function in our fast-paced online studio in Washington, Tyne and Wear.
The role oversees styling operations, model planning, and on-model/off-model content delivery aligned to brand and commercial goals. You will manage a team of Stylists, shape standards, collaborate with Production and Photography, and drive continuous improvement in workflow, quality, and customer experience for END.'s global
Qualifications
- Significant experience within fashion styling, ideally in e-commerce, luxury, premium, or lifestyle retail.
- Strong understanding of garment fit, silhouette, product presentation, and commercial styling.
- Broad knowledge across menswear, womenswear, footwear, accessories, and lifestyle products.
- Excellent attention to detail and passion for product presentation.
- Proven leadership and people-management capabilities.
Responsibilities
- Lead styling leadership and team management across Senior, Midweight, and Junior Stylists.
- Own styling standards and ensure consistency across product categories.
- Oversee studio operations, scheduling, and KPI delivery for shoots.
- Direct model strategy, casting decisions, and resources planning.
- Collaborate with Production, Photography, Retouching, Marketing, and Brand teams.
- Maintain high creative standards while balancing efficiency and commercial needs.
- Monitor quality, provide feedback, and drive continuous improvement.
Skills
Job description
Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture.
Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience.
At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.
END. Clothing is seeking a highly organised, commercially minded, and inspirational E-Commerce Styling Manager to lead and develop the Styling function within our fast-paced e-commerce studio.
This role is responsible for managing the styling team, maintaining exceptional styling standards, and ensuring the seamless delivery of on-model and off-model content that supports both the END. brand and commercial performance objectives. Acting as the departmental lead, you will oversee styling operations, model planning, team development, workflow optimisation, and quality assurance, ensuring content is delivered efficiently, consistently, and to the highest standard.
Working closely with Production, Photography, Retouching, Buying, Marketing, and Brand teams, you will translate commercial and creative objectives into effective styling strategies that elevate product presentation and enhance the customer experience.
The successful candidate will possess a strong understanding of fashion styling, studio production, workflow management, model casting, people leadership, and operational planning within a high volume e-commerce environment.
- Lead, coach, and develop a team of Senior, Midweight, and Junior Stylists.
- Create a positive, high-performance culture focused on collaboration, accountability, and continuous improvement.
- Conduct regular 1:1s, wellbeing check‑ins, performance reviews, and development planning sessions.
- Identify training and development opportunities across the styling team.
- Ensure appropriate delegation of responsibility across the department.
- Manage absence processes, return‑to‑work meetings, and attendance monitoring where required.
- Own and continuously evolve styling standards across all e-commerce content.
- Maintain consistency of product presentation across Menswear, Womenswear, Accessories, Footwear, and END. Label.
- Review styling output regularly and provide constructive feedback to drive quality improvements.
- Develop, maintain, and communicate brand‑specific styling guides.
- Lead styling direction discussions with photographers and senior creative stakeholders.
- Drive awareness of industry trends, competitor activity, and evolving customer expectations.
- Oversee daily styling operations to ensure production targets and trading deadlines are achieved.
- Manage stylist allocation, team rotas, workload balancing, and resource planning.
- Ensure ownership and accountability are clearly assigned across daily shoot activity.
- Monitor workflow bottlenecks and implement solutions to maintain studio efficiency.
- Partner with Production and Photography teams to deliver agreed output targets and KPIs.
- Support seasonal workload planning, peak trading periods, and resource forecasting.
- Own the styling department's contribution to model selection and casting decisions.
- Partner with the Studio Bookings Coordinator to ensure suitable models are planned against future deliveries and category requirements.
- Lead model reviews and provide recommendations on suitability across brands, categories, and product types.
- Maintain and develop internal model resources, including:
- Model Directory, Category Matrix, Model Performance Profiles
- Participate in model casting reviews, scouting initiatives, and seasonal casting strategies.
- Ensure accurate model suitability assessments are maintained to improve future booking decisions.
- Oversee styling preparation for all studio productions.
- Ensure appropriate product selections, footwear, accessories, and supporting assets are prepared ahead of shoot days.
- Lead fitting sessions and approval processes.
- Collaborate with Production and Photography teams to ensure shoot requirements and creative standards are met.
- Support stylists with on‑set decision‑making and problem solving.
- Review output against styling standards while balancing efficiency and commercial requirements.
- Ensure END. Label styling direction is executed consistently and approved standards are maintained.
- Conduct regular site walks to identify styling, fit, sizing, and product presentation issues.
- Monitor capture links and image quality throughout production.
- Raise and manage reshoot requirements where necessary.
- Partner closely with Retouching teams to resolve styling and imagery issues efficiently.
- Lead monthly image review sessions focused on best practice, quality standards, and creative development.
- Drive initiatives that improve styling quality, workflow efficiency, and customer experience.
- Oversee styling stock locations and wardrobe management processes.
- Ensure wardrobe inventories remain accurate and organised.
- Manage weekly wardrobe reporting activities and liaise with Buying teams regarding released products.
- Support inventory audits and stock reconciliation processes.
- Ensure styling areas maintain high standards of organisation and stock integrity.
- Identify and resolve stock discrepancies in partnership with Inventory teams.
- Manage styling‑related Freshdesk workflows and operational requests.
- Support retrospective product shoots and seasonal reshoot programmes.
- Ensure effective use of reporting tools, workflow platforms, and studio systems.
- Analyse department KPIs and productivity data to identify opportunities for improvement.
- Maintain accurate reporting documentation and departmental trackers.
- Ensure styling‑related documentation remains current and accessible.
- Build strong relationships with Buying, Production, Photography, Retouching, Marketing, Creative, and Merchandising teams.
- Attend relevant trade, planning, and production meetings.
- Communicate styling priorities, risks, and opportunities to stakeholders.
- Contribute to wider studio and business improvement initiatives.
- Support new brand onboarding through styling research and preparation.
- Facilitate workshops and cross‑functional learning opportunities.
- Significant experience within fashion styling, ideally in e-commerce, luxury, premium, or lifestyle retail.
- Strong understanding of garment fit, silhouette, product presentation, and commercial styling.
- Broad knowledge across menswear, womenswear, footwear, accessories, and lifestyle products.
- Excellent attention to detail and passion for product presentation.
- Demonstrable experience leading and developing high‑performing teams.
- Strong coaching and mentoring skills.
- Ability to manage performance, wellbeing, and development conversations effectively.
- Confident decision‑maker with strong problem‑solving capabilities.
- Strong understanding of how styling influences conversion, customer experience, and brand perception.
- Ability to balance styling quality with operational efficiency and production requirements.
- Understanding of commercial trading priorities and customer behaviours.
- Exceptional organisational and prioritisation skills.
- Ability to manage multiple projects simultaneously within a fast‑paced environment.
- Strong resource planning and workload management capability.
- Comfortable working to deadlines and adapting to changing priorities.
- Excellent communication and stakeholder management skills.
- Ability to influence and gain alignment across multiple departments.
- Confident presenting recommendations and solutions to senior stakeholders.
- Strong relationship‑building capability across creative and operational teams.
- Experience working with studio workflow and production systems.
- Familiarity workflow management, and ticketing platforms.
- Advanced knowledge of Microsoft Office and Google Workspace.
- Experience using reporting tools and KPI dashboards.
- Understanding of e-commerce production and content delivery workflows. Cultural Awareness
- Fashion, product, styling, and contemporary culture.
- Awareness of emerging trends, consumer behaviours, and competitor activity.
- Ability to translate cultural and market insights into commercially effective styling decisions.
- 33 days holiday (including bank holidays)
- 40 Hours per week - Monday to Friday
- Holiday trading (Buy or sell 3 days)
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- Moments that matter gifts (Weddings and Babies)
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
- And so much more….
We know that great talent comes in many forms. So even if you don’t meet every single criteria, we would still love to hear from you. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply.
Please note: Employment is conditional upon having the legal right to work in the UK for the role offered.
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