E-commerce, Search and Social Analyst

JR United Kingdom; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading company is seeking an E-commerce, Search and Social Analyst based in the UK to analyze consumer data and brand sentiment. The role requires fluency in Mandarin, strong analytical skills, and experience in social listening, offering a unique opportunity to contribute to strategic marketing initiatives in a remote capacity.

Qualifications

• Fluency in Mandarin (spoken and written) is essential.
• Proven experience in social listening, e-commerce review analysis, and/or market research.
• Strong analytical and storytelling skills.
• Familiarity with Chinese digital platforms.

Responsibilities

• Gather and analyse data from social, search, and e-commerce platforms.
• Evaluate brand positioning and the competitive landscape.
• Explore consumer behaviour and assess brand sentiment.
• Develop strategic recommendations with support from the wider team.

Skills

Analytical skills

Storytelling skills

Fluency in Mandarin

Familiarity with Chinese digital platforms

Job description

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E-commerce, Search and Social Analyst, United Kingdom

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Job Category:

Other

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EU work permit required:

Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Start: ASAP

Location: Remote in UK

Role and Responsibilities:

• Gather and analyse data from social, search, and e-commerce platforms. Collect insights from key digital platforms to understand consumer interests, behaviours, and conversations relevant to the category and brand.
• Evaluate brand positioning and the competitive landscape. Assess how the brand and its competitors are perceived by consumers, identifying key strengths, weaknesses, and market opportunities.
• Explore consumer behaviour, including usage routines and purchase drivers. Understand how consumers engage with products in their daily lives, and what influences their path to purchase.
• Assess brand sentiment and awareness. Measure how widely the brand is known and track overall consumer sentiment across digital touch points.
• Develop strategic recommendations with support from the wider team. Translate findings into clear, actionable strategies to inform marketing, innovation, and growth initiatives.

Requirements:

• Fluency in Mandarin (spoken and written) is essential
• Proven experience in social listening, e-commerce review analysis, and/or market research
• Strong analytical and storytelling skills
• Familiarity with Chinese digital platforms