E-commerce, Search and Social Analyst

JR United Kingdom; Sheffield; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the UK seeks a skilled E-commerce, Search and Social Analyst to join their team. The role involves gathering and analyzing data, assessing brand sentiment, and providing strategic recommendations. Fluency in Mandarin and experience in market research are essential for success in this position.

Qualifications

• Fluency in Mandarin (spoken and written) essential.
• Proven experience in social listening and market research.
• Strong analytical and storytelling skills required.

Responsibilities

• Gather and analyze data from social, search, and e-commerce platforms.
• Evaluate brand positioning and the competitive landscape.
• Explore consumer behavior, including usage routines and purchase drivers.
• Assess brand sentiment and awareness across digital touch points.
• Develop strategic recommendations with support from the wider team.

Skills

Analytical skills

Storytelling skills

Fluency in Mandarin

Experience in social listening

E-commerce review analysis

Market research

Familiarity with Chinese digital platforms

Job description

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E-commerce, Search and Social Analyst, sheffield, south yorkshire

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Client:

Location:

sheffield, south yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Start: ASAP

Location: Remote in UK

Role and Responsibilities:

Gather and analyse data from social, search, and e-commerce platforms
Collect insights from key digital platforms to understand consumer interests, behaviours, and conversations relevant to the category and brand.

Evaluate brand positioning and the competitive landscape
Assess how the brand and its competitors are perceived by consumers, identifying key strengths, weaknesses, and market opportunities.

Explore consumer behaviour, including usage routines and purchase drivers
Understand how consumers engage with products in their daily lives, and what influences their path to purchase.

Assess brand sentiment and awareness
Measure how widely the brand is known and track overall consumer sentiment across digital touch points.

Develop strategic recommendations with support from the wider team
Translate findings into clear, actionable strategies to inform marketing, innovation, and growth initiatives.

Requirements:

Fluency in Mandarin (spoken and written) is essential

Proven experience in social listening, e-commerce review analysis, and/or market research

Strong analytical and storytelling skills

Familiarity with Chinese digital platforms