E-commerce Sales Administrator

www.findapprenticeship.service.gov.uk - Jobboard; Manchester; On-site; GBP 28,000 - 33,000; Full time

Job summary

A specialist AV equipment provider in Manchester is seeking an experienced E-commerce Sales Administrator to manage online sales channels and ensure high-quality customer experiences. This full-time role involves overseeing e-commerce operations, including product listings, order fulfillment, and digital marketing. Candidates should have at least 2 years’ experience in e-commerce administration, particularly in the AV industry, and strong skills in stock control and inventory management.

Benefits

Benefits

Qualifications

• Minimum 2 years’ experience in e-commerce administration, especially in the AV industry.
• Confident in stock control and inventory management.
• Detail-oriented with the ability to manage multiple priorities.

Responsibilities

• Manage online sales processes, customer queries, and order dispatching.
• Oversee returns, shipment tracking, and delivery coordination.
• Maintain accurate product listings with SEO-friendly descriptions.
• Assist with digital marketing campaigns and social media content.

Skills

E-commerce administration

Stock control

Excellent organisational skills

Communication abilities

Graphic design skills

Basic HTML/CSS knowledge

Tools

PrestaShop

WordPress

Excel

Job description

E-commerce Sales Administrator – £28,000 + Benefits – Manchester

The Role

Do you have proven experience in e-commerce and stock control? Are you confident working with audio-visual products, from DJ gear to professional lighting and video equipment?

SBS Audio Visual is a specialist provider of high-quality AV equipment, supplying DJs, sound engineers, venues, and creative professionals. We are looking for an experienced E-commerce Sales Administrator to manage our online sales channels and help deliver an exceptional customer experience.

This is a full-time, in-person role based in Manchester. You will oversee our e-commerce operations, from product listings and order fulfilment to online marketing support. You will also ensure our website and online marketplaces are accurate, engaging, and optimised for sales.

If you have the skills, industry knowledge, and enthusiasm to excel in this role, we’d love to hear from you. Apply today with your CV and a short cover letter outlining your AV and e-commerce experience.

Key Responsibilities:

• Manage online sales processes, customer queries, and order dispatching
• Oversee returns, shipment tracking, and delivery coordination
• Maintain and update product listings with accurate details and SEO-friendly descriptions
• Monitor website performance, analytics, and competitor activity
• Assist with digital marketing campaigns and social media content
• Administer third-party sales platforms and marketplaces
• Maintain accurate stock records and carry out regular stock checks
• Identify low-stock items and raise purchase requests

The Company

We are a production company with a passion for events. We provide audio visual equipment and services for events, rental, repair, installation and retail markets.

The Person

• Minimum 2 years’ e-commerce administration experience (AV industry essential)
• Skilled in stock control and inventory management
• Confident using platforms such as PrestaShop and WordPress
• Graphic design ability and basic HTML/CSS knowledge
• Strong IT and Excel skills
• Excellent organisational and communication abilities
• Detail-focused, with the ability to manage multiple priorities
• Holds a full driver’s licence (preferred)