E-Commerce Operations Internship SPOT2IT

Spot2it; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading e-commerce company in Birmingham is offering an E-Commerce Operations Internship for individuals looking to gain hands-on experience. Interns will assist in managing online business platforms, support digital catalog management, and monitor sales performance. This position is a great opportunity to develop skills in product management and digital sales within a dynamic IT-driven setting. The role involves collaboration with marketing and customer service teams to enhance the overall customer experience.

Qualifications

• Interest in e-commerce and online business management.
• Ability to collaborate effectively with teams.
• Desire to learn and adapt in a dynamic environment.

Responsibilities

• Assist in managing product listings and updates on platforms.
• Support digital catalog management and pricing strategies.
• Monitor and analyze sales performance reports.
• Contribute to user experience enhancements on platforms.

Tools

Shopify

Magento

WooCommerce

Job description

Overview

We are offering an E-Commerce Operations Internship for individuals who want to gain real-world experience in managing online business platforms. This internship provides exposure to digital sales, product management, and customer experience in an IT-driven e-commerce setting.

Roles & Responsibilities

• Assist in managing product listings and updates on platforms.
• Support digital catalog management and pricing strategies.
• Help track inventory and stock availability.
• Collaborate with marketing to optimize product visibility.
• Monitor and analyze sales performance reports.
• Assist in preparing promotional campaigns and discounts.
• Support customer service teams with escalations.
• Help improve order processing and fulfillment workflows.
• Learn to use e-commerce platforms like Shopify, Magento, WooCommerce.
• Assist in maintaining website content accuracy.
• Conduct competitor and market analysis.
• Support data-driven insights for improving conversions.
• Assist in streamlining logistics and delivery processes.
• Contribute to user experience enhancements on platforms.
• Support cybersecurity and fraud monitoring in e-commerce.
• Shadow managers during vendor and partner meetings.