E-Commerce Merch & Content Specialist (6-Month Contract)

The Whisky Exchange; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Staff Discount at The Whisky Exchange

Tastings

Product Education

Access to Events

Cycle to Work Scheme

High Street Discounts

Employee Assistance Programme (EAP)

Great Parental Leave Policies

Life Cover

Private Medical Insurance

Enhanced Employer Pension Contribution

Flexi Work

25 Days Holiday plus Bank Holidays

Job summary

The Whisky Exchange is seeking an ambitious E-Commerce Executive to join our online team on a 6-month fixed-term contract. You will support the Senior E-Commerce Manager with content, merchandising and promotions across thewhiskyexchange.com, ensuring accuracy and brand quality.

You will work closely with Buying, Creative, CRM, Digital Marketing and Tech to deliver product launches, homepage updates and campaigns through peak trading periods, with a strong focus on conversion and commercial

Qualifications

• Experience in, or strong interest in, e-commerce, digital marketing, merchandising or online customer experience.
• Organised, proactive and detail-focused, able to spot inconsistencies and missing data.
• Comfortable working to deadlines in a busy trading environment.
• Good Excel or Google Sheets skills and confidence with digital tools.
• Curiosity about the drinks industry and a willingness to learn.

Responsibilities

• Upload onsite content for new products and offers, ensuring copy, imagery, pricing and tags are accurate and brand-aligned.
• Load and QA promotional SKUs and campaign pages, including flash sales and phased go-lives, to agreed timelines.
• Update homepage banners, promotional assets and product listing pages, and raise and track Jira tickets.
• Run regular spot checks to keep data accurate and consistent across the site.
• Support updates to categories, filters, recommendations, on-site search and SKU pinning (Constructor).
• Monitor bestsellers and category performance to spot merchandising improvements.
• Carry out QA testing and content previews ahead of campaign launches.
• Track traffic, conversion rate, bounce rate and banner performance (training provided on GA4, Contentsquare and similar tools).
• Maintain content and campaign calendars and support campaign performance tracking and test read-outs.

Skills

E-commerce experience

Attention to detail

Data accuracy

Excel/Sheets

On-site customer experience

Tools

Jira

Job description

The Whisky Exchange is seeking an ambitious E-Commerce Executive to join our online team on a 6-month fixed-term contract. You will support the Senior E-Commerce Manager with content, merchandising and promotions across thewhiskyexchange.com, ensuring accuracy and brand quality.

You will work closely with Buying, Creative, CRM, Digital Marketing and Tech to deliver product launches, homepage updates and campaigns through peak trading periods, with a strong focus on conversion and commercial