E-Commerce Manager

JR United Kingdom; United Kingdom; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative and fast-growing brand is seeking an E-Commerce Manager to lead the performance of their DTC website. This exciting role involves optimizing site functionality and user experience to drive conversions and enhance customer retention. With a strong focus on data analysis, you'll collaborate with creative teams to implement effective strategies and improvements. Join a dynamic team where your contributions will directly impact the growth of a leading nootropic energy brand, backed by influential founders and a competitive market presence. This is a unique opportunity to shape the digital experience in a fast-paced environment.

Benefits

Competitive Salary

Performance Bonuses

Direct Access to Founders

Agile Work Environment

Opportunity for Growth

Qualifications

• 3-5+ years managing high-performing e-commerce websites.
• Strong knowledge of CRO and e-commerce design best practices.

Responsibilities

• Own and manage the performance of the Neutonic DTC website.
• Optimize site layout and user experience to improve conversion.

Skills

E-Commerce Management

Conversion Rate Optimization (CRO)

Site Performance Analytics

User Experience (UX)

Project Management

Data Analysis

Tools

Shopify

Google Analytics 4 (GA4)

Klaviyo

Hotjar

Posthog

Job description

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Sector: DTC / E-Commerce / Growth / Digital Product

About Neutonic

Neutonic is a fast-growing, nootropic energy brand founded by leading creators Chris Williamson and James Smith. Launched just 18 months ago, we’ve already sold over 3 million cans through our DTC site and Amazon in the UK and USA, and we’re growing month on month. With a highly engaged audience, a full product lineup confirmed, and significant marketing firepower behind us, we’re now expanding across channels and international markets.

Our mission is simple: to help people think clearly, focus better, and get more done — without the crash. We create clean, functional products that combine research-backed nootropics with great taste and convenience. Our product lineup includes:

• Productivity Drink – our hero product, a lightly carbonated nootropic energy drink
• Brain Capsules – stimulant-free daily cognitive support.

The Opportunity

We’re hiring a E-Commerce Manager to take ownership of the Neutonic website and drive its performance. This is a UK-based role for someone who lives and breathes high-converting online stores — someone who knows how to translate traffic into sales, spot drop-off points, and work with designers and developers to create an exceptional user experience. The website has dual warehouse connections, and serves customers around the world. We also have a strong subscription base that is running through SKIO.

You’ll be responsible for leading the day-to-day running and strategic optimisation of our DTC store, working closely with our creative team, engineering partners, and growth leads. This is a key role as we scale up operations and look to unlock the next phase of growth through owned channels.

Key Responsibilities

• Own and manage the day-to-day performance of the Neutonic DTC website
• Optimise site layout, functionality, and user experience to improve conversion and retention
• Track and analyse site data (Shopify, GA4, Hotjar, etc.) to identify opportunities and friction points
• Brief and collaborate with designers and developers to ship UX, CRO, and functionality improvements
• Own testing roadmap across landing pages, PDPs, checkout flow, and navigation
• Coordinate product drops, limited runs, and seasonal changes across the site
• Work cross-functionally with marketing and operations to ensure the site reflects launches, campaigns, inventory, and messaging
• Monitor key ecommerce metrics (CVR, AOV, bounce rate, LTV) and build regular reports for the wider team

Must-Have Experience

• 3–5+ years managing high-performing e-commerce websites in CPG. Must be selling 100k a month plus.
• Strong knowledge of CRO, site performance analytics, and ecom design best practices
• Deep experience with Shopify (or equivalent), Klaviyo, GA4, and testing tools like Hotjar or Posthog
• Highly analytical with strong attention to detail and UX intuition
• Experience managing projects with designers and developers
• Ability to work fast, prioritise clearly, and communicate with clarity

Further Ideal Experience

• Worked in early-stage or high-growth DTC brands
• Experience with nootropics, wellness, or functional beverage
• Background in performance marketing, SEO, or onsite funnel strategy
• Familiarity with custom Shopify builds

Why Join Neutonic

• Join a brand with proven momentum and a high-profile audience
• Backed by two of the most influential names in the creator and performance space
• Competitive salary, performance bonuses and more
• Opportunity to own and shape the digital product experience from the ground up
• Work with an agile, ambitious team where execution is fast and impactful
• Direct access to founders and senior commercial leadership
• Fast-paced, no-red-tape culture where experimentation is encouraged
• Long-term opportunity to build and scale a leading DTC experience in the functional space