E-Commerce Key Account Manager

Harrison Scott Associates; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment firm is seeking an experienced E-Commerce Key Account Manager to drive growth and manage key accounts across the UK. The candidate will optimize e-commerce business and sell packaging solutions. Ideal applicants will have experience in managing e-commerce accounts and demonstrating strong sales skills. This role offers a competitive salary and opportunities for professional development.

Benefits

Commission on sales

Benefits package

Qualifications

• 1-2 years’ experience selling to e-Commerce customers.
• Strong skills in managing and driving profitable growth of accounts.
• Ability to optimize e-Commerce growth using company tools.

Responsibilities

• Manage and drive growth of e-Commerce accounts.
• Perform accurate budgeting and forecasting.
• Negotiate new customer contracts.

Skills

Customer relationship management

Sales and negotiation skills

E-commerce knowledge

Analytical skills

Budgeting and forecasting

Job description

Job Title: E-Commerce Key Account Manager

Salary: £35k to £45k basic + commission + benefits

Location: South East England

Reference: J3233

Contact: Telephone: [phone]

Job Description:

In response to advancements in e-commerce, our client is seeking an experienced E-Commerce Key Account Manager to maximize business opportunities across the UK. The role focuses on managing existing key accounts, acquiring new e-commerce customers, and selling innovative e-commerce packaging solutions.

This vital position aims to strengthen the e-Commerce sales function to support growth and profitability. The successful candidate will develop and grow the e-Commerce business segment by selling packaging and supply chain solutions, from concept to first orders, adding value to the business.

Ideal candidates will have 1-2 years’ experience selling to e-Commerce customers, with responsibilities including:

• Managing and driving profitable growth of e-Commerce accounts
• Accurate budgeting and forecasting in collaboration with customers and management
• Supporting customer service with credit control, accounting, and invoicing issues
• Managing relationships with UK sites, suppliers, and logistics centers
• Optimizing e-Commerce growth and customer profitability using company tools and techniques
• Selling and delivering e-Commerce packaging solutions, managing the sales pipeline, and building customer relationships
• Supporting existing account management teams
• Negotiating new customer contracts
• Planning and executing customer visits
• Developing account plans in collaboration with the e-Commerce team
• Contributing to the development of the sales team
• Driving price increases in line with company policies
• Working with internal teams to develop profitable solutions
• Utilizing supply chain insights to identify opportunities and risks
• Presenting packaging solutions and demonstrating value to customers
• Building customer relations and insights
• Exploring optimization opportunities and evaluating solution performance

Characteristics:

• Strong drive for results
• Solution-oriented with a focus on selling solutions over price
• Motivated by ambitious targets
• Positive, optimistic, and team-oriented
• Tenacious, disciplined, and goal-oriented
• Excellent relationship-building skills
• Proactive and initiative-taking
• Structured and process-oriented