E-commerce Content Coordinator

Burberry; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

Burberry is hiring a Content Assistant to support the creation, management and publishing of global content across Burberry.com. You will help bring campaigns, product stories and commercial activity to life online, ensuring every update is accurate, timely and considered.

Working across teams, you will build your knowledge of content management and product information platforms while contributing to a seamless and engaging digital customer experience.

Qualifications

• Interest in e-commerce, digital content, website operations and the customer experience.
• Experience in digital, e-commerce, content or administration is welcome.
• Interest in content management and product information platforms; Contentstack or InRiver would be beneficial.
• Strong attention to detail.
• Good organisational skills.
• A collaborative and proactive approach with clear communication.

Responsibilities

• Build and publish content across Burberry.com, supporting homepages, campaigns, navigation, product pages and customer-facing information.
• Coordinate content updates and site launches by maintaining publishing schedules, preparing briefs and keeping delivery on track.
• Collaborate with Content, Project Management, Design, Copy, SEO, Merchandising and wider Digital teams to deliver an engaging and commercially effective online experience.
• Prepare, organise and upload digital content and assets, maintaining accuracy and consistency with brand guidelines.
• Support personalised content across key regions and carry out quality assurance across desktop and mobile to help create relevant, consistent customer journeys.
• Complete pre-launch checks and identify, elevate and track website issues, working with Content and IT teams to support effective resolution.

Skills

Attention to detail

Organisational skills

Collaboration

E-commerce interest

Digital content

Tools

Contentstack

InRiver

Job description

Burberry is hiring a Content Assistant to support the creation, management and publishing of global content across Burberry.com. You will help bring campaigns, product stories and commercial activity to life online, ensuring every update is accurate, timely and considered.

Working across teams, you will build your knowledge of content management and product information platforms while contributing to a seamless and engaging digital customer experience.